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My fire was updated 2 days ago and has acted different since
My fire was updated 2 days ago and has acted different since then. Now it is locked onto just the fire logo screen I get when I sign on and I can not turn it off or change that screen to anything else… read more
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John
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Message kindle needs repair now i have a blank screen. About
message kindle needs repair now i have a blank screen … read more
VanHilton M
VanHilton M
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My kindle fire has only an on-off button and a volume
My kindle fire has only an on-off button and a volume up-down button. When I press the on button the screen has a flash then dark and a voice asks me if I want to power off. She then asks for my passw… read more
Cris
Cris
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My Kindle Fire serial numberD01EC0A0q4821CEP will not
my Kindle Fire serial numberD01EC0A0q4821CEP will not charge. When it starts to charge, green light, the light goes out after a few seconds. The power plug seems extremely loose in the USB socket. The… read more
Rahul P.
Rahul P.
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I ran my kindle fire until all the charge was gone and now
I ran my kindle fire until all the charge was gone and now I'm getting nothing on the screen. I have left it to recharge all day and it still doesn't stay on. what can be the problem?… read more
James
James
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I have had my kindle fire for about two years. Never had a
I have had my kindle fire for about two years. Never had a problem. two days ago I was using it and pushed the button to shut it down. I got a message back that it was shutting down but it wasn't. The… read more
Thomas
Thomas
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Associate Degree
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My kindle fire wont turn on. When plugged in I get nothing
My kindle fire won't turn on. When plugged in I get nothing but a black screen. Green light will come on for about 2 seconds and then goes off.… read more
James
James
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My Kindle Fire got wet but still worked fine for a day but
My Kindle Fire got wet but still worked fine for a day but now when I turn it on it goes to the yellow "swipe" but when I try to swipe it it won't move and eventually goes to a page that shows the boo… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My regular Kindle and my Kindle Fire both went off while in
My regular Kindle and my Kindle Fire both went off while in flight. I had charged both before leaving home. I did not turn either one on until the signal was given that it was ok. Turned my Fire on an… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I was using my Kindle Fire and was scanning through a friends
I was using my Kindle Fire and was scanning through a friends photos on facebook. The screen is frozen on one of the photos and the clock stopped. If I turn it on, the green light comes on only for a … read more
Viet - Printer Tech
Viet - Printer Tech
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My kindle fire has been working fine except for an hour ago.
My kindle fire has been working fine except for an hour ago. Whenever I turn on the kindle fire the screen comes on (light of the screen), however there is no picture. when I put on the charger the on… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi, My Kindle Fire was purchased 4/18/12. Yesterday (6/3/12)
Hi, My Kindle Fire was purchased 4/18/12. Yesterday (6/3/12) it quit working. It won't turn on. I plugged it in to recharge and I noticed that the red light stays on and the Kindle and it's cord get w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My kindle was working fine a few hours ago. I turned it off,
My kindle was working fine a few hours ago. I turned it off, then plugged it in to recharge, and now the light stays green, but when I slide the little button, it won't turn on or off; the light just … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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I received a Kindle Fire at Xmas and it has been great up until
I received a Kindle Fire at Xmas and it has been great up until this week. After charging all night it still will not come on and stay on. If I leave it plugged in the red button stays on and the gree… read more
Pete
Pete
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As I was browsing the Kindle Store on my kindle fire the screen
As I was browsing the Kindle Store on my kindle fire the screen is showing only half a page and even though I charged it overnight (the battery was very low) it won't turn off or resume to full page. … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Hi, I bought Kindle Fires for all my family members this Christmas.
Hi, I bought Kindle Fires for all my family members this Christmas. Already two of them aren't working. 1) My daughter's might have been discharged for a while. Now it won't hold any charge. It does w… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My new kindle (less than one month old) suddenly wont turn
My new kindle (less than one month old) suddenly won't turn on. I tried recharging the battery, but it won't stay "on". It shows the original kindle photo all of the time and when I try to turn it on,… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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