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Related E-Readers Questions
Kindle not holding a charge. When I turn it on I get a large
kindle not holding a charge. When I turn it on I get a large battery with a green lightening bolt--then it shuts off … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
Showing a large empty battery with a lightening bolt. Won't
showing a large empty battery with a green lightening bolt. Won't stay on. Has been charging all day. … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
Kindle 3 (keyboard) model left in a drawer for several years
Kindle 3 (keyboard) model left in a drawer for several years w/broken screen. I replaced screen and now it will not wake. I've tried the 40 sec hold of start followed by start, 40 sec hold of start fo… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My kindle fire HD 7 generation is less than 6 months old and
My kindle fire HD 7 generation is less than 6 months old and will not charge. … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I think the battery is dead. 3 days ago. but it didn't seem
3 days ago. but it didn't seem to completely charge as the battery symbol in the upper right still had the lightening bolt in it.. Now the battery symbol show up on a black bacground screen with just a bi of red and the lightening bolt is outside the symbol … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,184 satisfied customers
My Kindle does not seem to charge properly. How should it
My Kindle does not seem to charge properly. How long should it usaly take? Does the yellow light change to green when it is fully charged? Thanks… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
I have had my Kindle (Model #D01100, etc.) years and have
I have had my Kindle (Model #D01100, etc.) for several years and have had no trouble with it until now. It has been sitting for a few weeks and needed to be charged. I plugged it in over night and the… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,699 satisfied customers
I have been trying to re-charge my kindle. The yellow light
I have been trying to re-charge my kindle. The yellow light goes on for awhile, then it goes out. the green light doesn't come on. I can't get back to the book I am reading. It's like it is frozen. Wh… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
My kindle is an older model, no gadgets (maybe a 3G). I cannot
My kindle is an older model, no gadgets (maybe a 3G). I cannot recharge it. I've tried re booting three times and no success. Any other suggestions?… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
My Kindle Paperwhite is connected to the usb port on my computer
My Kindle Paperwhite is connected to the usb port on my computer to charge. However, the charging light indicator only stays amber for a few minutes and then turns green...there is a lightning bolt in… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I thought Id turned my Kindle off after the last use a few
I thought I'd turned my Kindle off after the last use a few weeks ago. But when I got it out today there was a white screen with a battery symbol and a picture of a USB , an arrow, and an electric sym… read more
Thomas
Thomas
IT Manager
Associate Degree
1,677 satisfied customers
I was using Pandora this morning and everything was playing
I was using Pandora this morning and everything was playing fine. I had the message of a low battery so I plugged it into the charger. The orange light came on then later it turned to green. When I un… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I have a new Kindle but Best Buy didnt have the charger.
I have a new Kindle but Best Buy didn't have the charger. Can I charge it off my Mac Book Air with USB? I have it plugged in right now but see nothing on my Mac to show that it is charging the Kindle … read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I have a Kindle. New in Feb this year. No problems until now.
I have a Kindle. New in Feb this year. No problems until now. I get yellow light as if it is chg the batt, but no response from the Kindle. Screened is "frozen" (my terminology) on the book list and I… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
When I turned on my kindle this AM it said it needed to be
When I turned on my kindle this AM it said it needed to be charged - so I plugged it into my computer and it wouldn't charge. It said that my computer didn't recognize the USB port. Now my kindle is o… read more
Cris
Cris
1,818 satisfied customers
when i connect my new kindle to my computer via the usb cable,
when i connect my new kindle to my computer via the usb cable, the computer does not recognize the device. there is no device symbol appearing. my kindle lightening bolt sign in the battery symbol sta… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
my kindle screen is stuck. I have tried to close window, charge
my kindle screen is stuck. I have tried to close window, charge the unit and nothing has changed. The light is still yellow and it "charged" overnight. The battery symbol has a lightening bolt. I thin… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Have had my newest kindle for 3-4 months. Screen has Kindle
Have had my newest kindle for 3-4 months. Screen has "Kindle" and the definition but will not turn on. I slide the power switch as it asks but no power. Plugged in to charge but still nothing. Charge … read more
Mike
Mike
Technical Consultant
Working on MBA
1,312 satisfied customers
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Aric

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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