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Related E-Readers Questions
I purchased a recipe book on line and downloaded it to
I purchased a recipe book on line and downloaded it to Kindle and now some time later kindle is telling me I cannot open the book and to remove and reload, however I tried to check my email and not th… read more
Robert M.
Robert M.
Bachelor's Degree
1,621 satisfied customers
L can not download books on to my kindle. About aweek ago
L can not download books on to my kindle JA: When did this downloading issue start with your Kindle? Customer: about aweek ago JA: Have you tried a force reboot (pressing and holding the power button … read more
Richard
Richard
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IT Manager, Consultant
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My kindle allows me to select book for downloading but then
My kindle allows me to select book for downloading but then will not download items. Help please. … read more
Expert
Expert
I had charged my kindle fire and was looking at something on
I had charged my kindle fire and was looking at something on the "web" when it died on me and I have not been able to switch it back on!! Help - I have a lot of books downloaded on it! … read more
Richard
Richard
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While books show in my library I am unable to access them
while books show in my library I am unable to access them for reading. I have shut off kindle and reloaded a number of times still cannot access visible books … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,184 satisfied customers
When I open my Kindle the screen does not come on, so I
When I open my Kindle White the screen does not come on, so I can't get to any of the books I have downloaded. The unit is fully charged. What can I do or do I need to take it to a repair shop? … read more
Aparna Indresh
Aparna Indresh
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Electronics & communication engineering
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I am unable to access my books on my kindle touch. I was
I am unable to access my books on my kindle touch. I was reading and then it notified me that my books were no longer on my kindle, but they still show in the index. … read more
GeekGal
GeekGal
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Bachelors Degree
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I received a Kindle Paperwhite some years ago. I was reading
I received a Kindle Paperwhite for Christmas some years ago. I was reading one of the novels from Amazon yesterday' Unfortunately, it does not want to OPEN today. I can swipe my finger across the base… read more
Aric
Aric
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Run A/V and repair business for over
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When I try to open a book on my kindle I keep getting this
when I try to open a book on my kindle I keep getting this message :- This item cannot be opened because it is licensed to a different user. Delete the item and download it from your archived items. W… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,225 satisfied customers
I lost my second kindle ( so I called to deregister it). My
I lost my second kindle ( so I called to deregister it). My daughter gave me her kindle and registered it to my name and my account. It shows that it is now registered to my name but none of my books … read more
Dr. Fix-It
Dr. Fix-It
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My kindle is the basic "no frills" model. Ive had it since
My kindle is the basic "no frills" model. I've had it since Christmas and it has worked perfectly until now. Suddenly, the lower half of my screen is blank, including table of contents. I can access m… read more
Cory
Cory
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My Kindle paperwhite stopped letting me open any books, and
My Kindle paperwhite stopped letting me open any books, and now I just plugged it in to charge it, and my computer doesn't seem to recognize it… read more
Cris
Cris
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I am using a MAC and do not have a Wi-Fi connection. I downloaded
I am using a MAC and do not have a Wi-Fi connection. I downloaded a book via internet onto my computer and through following Amazon.ca's instructions to download it from my computer to my kindle, the … read more
Josh
Josh
9,090 satisfied customers
I lost all my Kindle items while on a plane to Panama. One
I lost all my Kindle items while on a plane to Panama. One minute they were there and then everything disappeared. The table of contents finally reappeared them following day, but none of the items wo… read more
Cris
Cris
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I purchased Killing Kennedy on Amazon. The only option I was
I purchased Killing Kennedy on Amazon. The only option I was allowed after purchase was "Deliver to myKindle Cloud Reader." As a result, I can only read the ebook when in a wi-fi area. I want to downl… read more
Molinari
Molinari
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CompTIA A+ Certification
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My kindle is having a breakdown! Help! Last night I finished
My kindle is having a breakdown! Help! Last night I finished a bood Black Ops moved it to my Have Read Collection and ordered a new book on my 3G The Outlaws. When I went to open the new book, I got a… read more
Daniel
Daniel
Bachelor's Degree
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I received a gift of a I pad. When I get into my acct, Why
I received a gift of a I pad. When I get into my acct, Why have I no books in my Archives? All that appears is a charger purchased in March of this year. [email protected] Customer… read more
Steve G.
Steve G.
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602 satisfied customers
I have a brand new amazon kindle and just got it in the mail
I have a brand new amazon kindle and just got it in the mail on Jan 17. I set it all up, downloaded one book, signed up for the New York Times free trial, and brought it on my trip to New York. Everyt… read more
MD Sadique
MD Sadique
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

602 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

414 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,225 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,924 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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