E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
My Kindle is frozen, I can't even turn it off.. The screen
My Kindle is frozen, I can't even turn it off.. The screen says to wait a moment while it starts up … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,337 satisfied customers
My Kindle Touch won't turn off, 4th Generation D001200, Been
Been going on for about 24 hours. When I charge it with Charger that plugs into wall socket it is completely frozen-I I tried to restart/resetand it wouldn't do anything. I plugged into USB port on computer and I was able to get menu, list of books and did restart it. Even after restart I cannot turn it off. I have not tried reset afterplugged into USB port … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
32,733 satisfied customers
I have a Kindle. It has frozen on a page of a book I am
My name is Linda **** and I have a Kindle. It has frozen on a page of a book I am reading and it won't turn pages or even turn off. … read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,106 satisfied customers
My Kindle is frozen. How can I unfreeze it? It is an Amazon
It just happened for the first time this morning. I have tried turning it off, it won't. I tried plugging it in to recharge, which it seems to be doing. I think it is at about 50% power, but it won't bring up settings to check. It is completely frozen. … read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My kindle paperwhite has a frozen screen. I figure the
my name is***** kindle paperwhite has a frozen screen. I figure the battery must have gone critically low, since this morning when I plugged it into my computer, the computer couldn't even see it. It'… read more
Richard
Richard
IT Manager
IT Manager, Consultant
6,106 satisfied customers
My Kindle fire has now all of sudden has voice and I can't
my Kindle fire has now all of sudden has voice and I can't get screen to do anything but move where voice says. I can't get to settings to reset factory settings or anything. It will let me put in my … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My kindle fire 2nd gen is frozen! I've tried holding the power
My kindle fire 2nd gen is frozen! I've tried holding the power button for 45 seconds and restarting it, but it is still frozen!… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
purchases Kindle FireHD 7 on 8-12-2013 from Office Max, ser#
purchases Kindle FireHD 7 on 8-12-2013 from Office Max, ser# XXXXX D025A0A031860421, charged it and it worked for 4 hours , turned power off and put on charger. The next day the Kindle won't even resp… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
My Kindle Fire is frozen on the weather app. Will not respond
My Kindle Fire is frozen on the weather app. Will not respond to anything, even turning off.… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
My ereader is frozen in a page and wil not respond to any function.
My ereader is frozen in a page and wil not respond to any function. I have tried the reset and turning the reader off. It won't do anything. Please answer… read more
Thomas
Thomas
IT Manager
Associate Degree
1,555 satisfied customers
I bought a Kindle through Amazon March 19, 2012 for $79.
I bought a Kindle through Amazon March 19, 2012 for $79. It has frozen up . I can't move anything, the page I was reading won't change or anything It won't turnoff. Alice Lame… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle is frozen. i was on pinterest and all of a sudden
my kindle is frozen. i was on pinterest and all of a sudden it froze. i can't do anything. won't go to home, won't go back;nothing and i even tried to turn it off, nothing. I have push the button and … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I was browsing in the book store on my Kindle Fire and it has
I was browsing in the book store on my Kindle Fire and it has frozen....can't close it down, can't change pages.....won't do anything. Even pluggedm power in and nothing. What should I do?… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle Fire is "frozen". I cant get it to do anything
My Kindle Fire is "frozen". I can't get it to do anything and it is getting hot. I can't even turn it off. thanks… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Amazon Kindle Fire is frozen and wont respond to any input.
My Amazon Kindle Fire is frozen and won't respond to any input. It dosen't even shut-off!!… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
16,522 satisfied customers
my kindle in frozen??? wont turn off or do anything... it
my kindle in frozen??? won't turn off or do anything... it was fine 4 a minute. then nothing… read more
Josh
Josh
It Support Specialist
Associate Degree
799 satisfied customers
My Kindle fire is frozen on a friends facebook photo album.
My Kindle fire is frozen on a friend's facebook photo album. Won't turn off. Am afraid that photo is going to burn into screeen. What, if anything can I do?… read more
Eng. Andres
Eng. Andres
Bachelor's Degree
966 satisfied customers
My Kindle is not even a year old and it has frozen and wont
My Kindle is not even a year old and it has frozen and won't do anything but show a half a page and battery is fully charged. What to do.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Mike

Mike

Technician

418 satisfied customers

6+ years support, troubleshooting, repair, and programming experience.

Steve G.

Steve G.

Engineer

593 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,379 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 6 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

1,005 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Rod

Rod

Engineer

205 satisfied customers

Design Engineer, using E-books in system integration.

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x