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I can't access my new book. I haven't used my kindle for a
I haven't used my kindle for a few weeks and can't access my books … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I purchased two books and Connor download either to my
I purchased two books and Connor download either to my Kindle. The books are Science Fiction Hall of Fame, Vol 2 and Vroom with a View. … read more
Rei Guimmayen
Rei Guimmayen
Tech Support
Bachelor's Degree
31 satisfied customers
We have changed our settings on our computer - deleted our
We have changed our settings on our computer - deleted our wi-fi because we were having much trouble with the router, etc. So now I am wondering how I can buy books for my Kindle?!? … read more
Cris
Cris
1,820 satisfied customers
I have purchased a number of ebooks on line from Amazon and
I have purchased a number of ebooks on line from Amazon and they have not downloaded onto my kindle.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
forgot password XXXXX old kindle (bought 2 yrs. ago) and cant
forgot password XXXXX old kindle (bought 2 yrs. ago) and can't use to connect on new Kindle Touch, purchased a week ago. Also want to transfer archived books to new Kindle Touch as well as ensure the … read more
Michael Hannigan
Michael Hannigan
Bachelor's Program
4,284 satisfied customers
I have an older Kindle purchased 3 years ago that would not
I have an older Kindle purchased 3 years ago that would not charge until I plugged it into my computer. A week ago I bought a new Kindle Touch which requires a Wi-Fi Password XXXXX don't remember. It … read more
Engineer John C.
Engineer John C.
E-Readers Expert
Bachelor's Degree
15,456 satisfied customers
I do not have easy access to wi-fi living in rural wales. I
I do not have easy access to wi-fi living in rural wales. I use a dongle for my stand alone computer living too far from exchange for a bt line to work. Can I download kindle books to my stand alone a… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
If wi-fi is built in the Kindle, why am I asked to choose a
If wi-fi is built in the Kindle, why am I asked to choose a network? I really do not understand how to go about getting the reader activated at this time. What is Whispernet, if not the connection for… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I bought my Kindle in the US about 3 years ago. I have now
I bought my Kindle in the US about 3 years ago. I have now moved to Canada. I can't get a wireless connection on the kindle in Ontario where I now live, which means I can't access any more books. What… read more
Nathan
Nathan
Bachelors of Science
35,702 satisfied customers
Ive purchased 25 or 26 previous books and never had an issue.
I've purchased 25 or 26 previous books and never had an issue. Today I made a purchase and for some reason my Kindle wi-fi will not connect. When I switch the Turn Wireless On the WiFi symbol came on … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I ordered a book this AM and it hasnt been delivered to my
I ordered a book this AM and it hasn't been delivered to my kindle. The ordernumber isD01-3997449-1356334. Why can't I get it.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,605 satisfied customers
Following my purchase I successfully bought some books. A relative
Following my purchase I successfully bought some books. A relative of mine had some by the same auther on his lap top and I copied them to my kindle. I need to purchase more books but despite using tw… read more
Engineer John C.
Engineer John C.
E-Readers Expert
Bachelor's Degree
15,456 satisfied customers
I just purchased Kindle Touch WiFi. This may have been serious
I just purchased Kindle Touch WiFi. This may have been serious mistake. I run my own WiFi network and have ways of bypassing "international" firewalls. However, will I be able to download books to my … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,605 satisfied customers
Bought three books but they didnt download on my kindle and
Bought three books but they didn't download on my kindle and I am not on wireless but did have my kindle hooked up to the computer.… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
I purchased 5 books from Amazon with a gift card. I have an
I purchased 5 books from Amazon with a gift card. I have an email confirming the purchas but it won't download to my kindle. I don't have a lot of skills on the computer and have been sitting here for… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,605 satisfied customers
i live in spain but i am english and i want to get my books
i live in spain but i am english and i want to get my books in english, how do i do this. i cannot read or speak spainish… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,605 satisfied customers
I have a 3g kindle, but i am trying to download a library book
I have a 3g kindle, but i am trying to download a library book and it says wi-fi required and is not downloading… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,605 satisfied customers
My wife received a Kindle Touch for Christmas - The Amazon
My wife received a Kindle Touch for Christmas - The Amazon info shows "WiFi" (NOT THE 3-G MODEL) - can she download books without some type of WiFi service or as she says, some "adapter" we buy for ou… read more
Rod
Rod
Graduate Certificate
4,371 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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