How JustAnswer Works:
  • Ask an Expert
    Experts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional Answer
    Via email, text message, or notification as you wait on our site.
    Ask follow up questions if you need to.
  • 100% Satisfaction Guarantee
    Rate the answer you receive.
Ask simitpatel Your Own Question
simitpatel, Engineer
Category: E-Readers
Satisfied Customers: 5763
Experience:  I own and have dismantled both the Sony E-Reader, and 2 models of the Kindle.
Type Your E-Readers Question Here...
simitpatel is online now
A new question is answered every 9 seconds

My Kindle Fire won't turn on after charging

Resolved Question:

I was charging my kindle fire and now it won't turn on. The kindle was powered off while I was charging and now it won't turn on..screen is illuminated but blank

Submitted: 5 years ago.
Category: E-Readers
Expert:  simitpatel replied 5 years ago.

Try resetting the Kindle. Make sure the Kindle is unplugged, and then press the power button and hold it for 30 seconds. Let me know if that doesn't fix it.

If that fixes it, please don't forget to rate my answer.

JACUSTOMER-i09keigz- :
well, the screen that was blank and just glowed turned the screen is completely blank and I held it for 30 secs. and still nothing. won't turn on

simitpatel :
OK. Plug the Kindle into power now. Does the charge light come on?

JACUSTOMER-i09keigz- :
yes! it's red now

simitpatel :
OK. Leave it plugged in for 5 minutes, and then hold the power switch for 30 seconds.

JACUSTOMER-i09keigz- :
alright, is this an issue with kindles? I have only had mine for 3 months.... ugh

simitpatel :
Just like all tablets, sometimes they will lock up, and need to be reset. I think your Kindle may have locked up, which also prevented it from charging properly.

JACUSTOMER-i09keigz- :
That did it! thank you so much for your time in helping would think that a company that has made millions off this product would have a free help line!...ah, corporate america strikes again!

simitpatel :
Great. Let me know if you need any more help with this.

simitpatel and other E-Readers Specialists are ready to help you

Related E-Readers Questions