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Kindle Fire HDX....I was deleting songs on my Kindle and it
Kindle Fire HDX....I was deleting songs on my Kindle and it froze up. Can't turn off or go home or anything. Totally locked up for two hours now....what do I do.… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle froze up so I held the on button for 20 seconds and
My Kindle froze up so I held the on button for 20 seconds and longer but nothing. I can't turn it on at all, what do I do?… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I was downloading a game from Amazon and my Kindle Fire froze.
I was downloading a game from Amazon and my Kindle Fire froze. I was able to turn it off by holding the power button for 20 seconds. I've tried several times since then to restart it, but it comes on … read more
Thomas
Thomas
IT Manager
Associate Degree
1,677 satisfied customers
Hello. I have a Kindle and the Model number is XXXXX K108.
Hello. I have a Kindle and the Model number is XXXXX K108. A couple of weeks ago, my screen froze, and I was unable to turn the screen on or off. I kept piddling with it, and it finally started workin… read more
Thomas
Thomas
IT Manager
Associate Degree
1,677 satisfied customers
How do I unfreeze my Kindle Fire? I was playing a game (Big
How do I unfreeze my Kindle Fire? I was playing a game (Big Fish 7 Wonders). Suddenly it froze. I can not make it do anything. I turned it off. Now, when I turn it on, I can not swipe the bar to get t… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My new Kindle Fire has froze, and will not even turn off.
My new Kindle Fire has froze, and will not even turn off. How do I get it to unfreeze, and at least turn off. Do I need to wait until the battery runs out of power..??… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
my kindle fire froze so i held down the button for 20 seconds
my kindle fire froze so i held down the button for 20 seconds and it turned off. when i tried to turn in back on it went to a black screen except it said kindle fire in the center and stayed that way … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I cant get my kindle fire to boot up. Started having problems
I can't get my kindle fire to boot up. Started having problems two days ago. The finger dragging function stopped working then it froze. I held the power button for 10+ seconds to get it to reboot. Th… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
While using this morning, my Kindle Fire totally froze, cant
While using this morning, my Kindle Fire totally froze, can't get it to do anything (froze on facebook postings), won't even turn off???… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I was watching a movie on my kindle fire and the picture froze
I was watching a movie on my kindle fire and the picture froze but the sound continued. Now it is frozen and I am unable to turn it off. Please advise how to fix it.… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
my kindle fire just froze i will not let me shut off i can
my kindle fire just froze i will not let me shut off i can only hold button down 4 sec.then goes out stll froze… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I have a kindle that was purchased several years ago. I cant
I have a kindle that was purchased several years ago. I can't find a model number. I was trying to purchase a new book and the kindle froze and wouldn't respond. Finally I was able to hold the off sli… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
I was checking the weather this am and my kindle fire froze
I was checking the weather this am and my kindle fire froze up. I can't turn it off and the screen is a half loaded radar picture. It has a full charge, the on button will come on green when pushed fo… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle Fire screen froze up today and now it wont turn
My Kindle Fire screen froze up today and now it won't turn off, change pages, or anything. H E L P!!!!… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,183 satisfied customers
Kindle; screen froze and i than held the off button. kindle
Kindle; screen froze and i than held the off button. kindle went off than stayed off I can't get it to come on.… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My kindle fire will not turn on. I was playing a game. Then
My kindle fire will not turn on. I was playing a game. Then the game got stuck and the screen froze. So I. Turned it off now I can't turn it back on… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I was playing majong when the kindle screen froze and now I
I was playing majong when the kindle screen froze and now I can't do anything with the kindle. i turned it off and then turned back on screen blank. I tried home and the screen goes back to the majong… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle froze so I held the on/off button until the screen
My Kindle froze so I held the on/off button until the screen cleared. I went totally blank. I recharged it and the screen is still blank and it won't turn on.… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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