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NEED TO REAUTHORIZE. AURA. WAS DOWNLOADING FROM ADE WHEN THE
NEED TO REAUTHORIZE JA: What Kobo model do you have? Customer: AURA JA: How long has this been going on with your Kobo e-reader? What have you tried so far? Customer: WAS DOWNLOADING FROM ADE WHEN THE… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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I consistently get error message that i need to re-authorize
I consistently get error message that i need to re-authorize my eReader with my Adobe ID using Adobe Digital Editions. I have done this repeatedly with no results. sometimes after 3-4 reauthorizations… read more
Carl L
Carl L
President
Vocational, Technical or Trade Scho
2,689 satisfied customers
I am trying to read my first book on my kobo libra. I
I am trying to read my first book on my kobo libra. I downloaded this book from my public library in Adobe digital editions 4.5. I transferred the book on my reader, but I am unable to open it because… read more
Expert
Expert
My kobo glo hd is not authorised although my computer is
my kobo glo hd is not authorised although my computer is authorised. How can i get it done? … read more
Josh
Josh
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My library card had to be renewed yesterday, now my reader
hi my library card had to be renewed yesterday, now my reader is sending a message that its not authorised for use with my adobe id … read more
Harry
Harry
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CANNOT DOWNLOAD FROM LAPTOP LIBRARY E BOOK, AURA 2-3 YRS?
CANNOT DOWNLOAD FROM LAPTOP LIBRARY E BOOK JA: What's the make/model of your device? How old is it? Customer: AURA 2-3 YRS? JA: How long has this been going on? What troubleshooting have you tried? Cu… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
13,395 satisfied customers
i HAVE A SONY READER, AND HAVE DOWNLOADED TO MY COMPUTER TWO
i HAVE A SONY READER, AND HAVE DOWNLOADED TO MY COMPUTER TWO BOOKS, BUT CANNOT DOWNLOAD FROM COMPUTER TO READER THESE BOOKS. MY COMPUTER SAYS TWO BOOKS DOWNLOADED BUT DOES NOT NAME THE BOOKS.… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
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I have a new Sony reader and would like to get a book downloaded
I have a new Sony reader and would like to get a book downloaded to it that is on my old reader, which is not working. Is there somewhere that I can re-download to my new reader?… read more
Dr. Fix-It
Dr. Fix-It
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Problem with EReader. I can access The Sony Reader Store, no
Problem with EReader. I can access The Sony Reader Store, no problem But when I buy books from Kobo etc they download to my computer but I cannot get them to transfer to my ereader. Watched your utube… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
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I haved an e-book (PRS-300). I just bought a book from Archambault.ca
I haved an e-book (PRS-300). I just bought a book from Archambault.ca and they informed me that I had to download The new Abode Digital Edition. After spending 1 and 1/2 hour with Abode I was informed… read more
Dr. Fix-It
Dr. Fix-It
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I am setting uo a new reader as my old on crashed I alredy
I am setting uo a new reader as my old on crashed I alredy have adobe editions on my laptop how do I do it… read more
Dr. Fix-It
Dr. Fix-It
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have had prs600for couple of years. Went onto site two days
have had prs600for couple of years. Went onto site two days ago to buy books and usual book stoor links changed to sony reader book store . Downloaded new reader software. Since then can not access bo… read more
Dr. Fix-It
Dr. Fix-It
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i have a levro ll e reader and i can get my e book on my computer
i have a levro ll e reader and i can get my e book on my computer but cant transfer the book to the reader can nyou help… read more
John
John
Bachelor's Degree
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I have purchased the Sony E reader PRS-T1 and cannot seem to
I have purchased the Sony E reader PRS-T1 and cannot seem to be able to download a book from the public library onto it. I have got as far as having it appear onto the e reader, but there are no conte… read more
Dr. Fix-It
Dr. Fix-It
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I have a sony e-reader PR 350, and having bought a new laptop
I have a sony e-reader PR 350, and having bought a new laptop wish to be able to connect to it. However I amstruggleing to de-authorise it - the help desk got cross because my reader didn't repsond as… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
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where can I buy the ebook library software for a prs-300
where can I buy the" ebook library software "for a prs-300 so i can purchase and download ebooks ?Also is there another software I can use for the prs-300 ?… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I recently changed from windows xp to windows 7 and since then
I recently changed from windows xp to windows 7 and since then I have been unable to load my ebooks from the computer onto my PRS 350 as it says that it is registered to another user… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I HAVE A PRS 505 E-READER. USING ADOBE DIGITAL EDITIONS AS
I HAVE A PRS 505 E-READER. USING ADOBE DIGITAL EDITIONS AS MY MAIN DOWNLOADING AND BOOK MANAGEMENT SOFTWARE. THE ADOBE DIGITAL EDITIONS DOES NOT NOW RECOGNISE THE E-READER WHEN CONNECTING TO MY LAPTOP… read more
Michael Hannigan
Michael Hannigan
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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