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Message kindle needs repair now i have a blank screen. About
message kindle needs repair now i have a blank screen … read more
VanHilton M
VanHilton M
Computer Technician
Bachelor of Science and Information Technology
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My Kindle paper white is frozen with the picture of the boy
My Kindle paper white is frozen with the picture of the boy reading under the tree. I have held the start button down for differing periods of length - after about 10 to 15 seconds the screen goes whi… read more
Aric
Aric
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Run A/V and repair business for over
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The light. The screen will not light up properly, only shows
The screen will not light up properly, only shows boy under the tree in shaded tone. Have tried holding starter for 20 seconds & have recharged the battery. Still not working. I have had the kindle for about 6 months, white light model, thanks Pearl … read more
Josh
Josh
7,807 satisfied customers
Frozen screen. shut dow=n holding button, count to 40.
frozen screen. shut dow=n holding button, count to 40. Repeated several times. Plugged it in last night. different is screen, abstract shapes. Was able to swipe. Opened to my List. Clicked on book, sa… read more
Nathan
Nathan
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My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
Randy Boman
Randy Boman
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My paper won't turn on. It has been charged. Last night. The
My paper white won't turn on. It has been charged. … read more
Nathan
Nathan
Bachelors of Science
34,739 satisfied customers
My kindle fire has frozen while reading an ebook. It wont turn
My kindle fire has frozen while reading an ebook. It wont turn page, wont exit book, wont turn off.… read more
Nathan
Nathan
Bachelors of Science
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Can read book already entered, but... Cannot access STORE.
Can read book already entered, but... Cannot access STORE. At best a band at the top of the screen identifies the store, but unable to search. Kindle is repeatedly re-setting, but the base screen (wit… read more
Daniel
Daniel
Bachelor's Degree
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I have a Kindle Touch, maybe 6 months old. Several books,
I have a Kindle Touch, maybe 6 months old. Several books, etc, are in it. Started actking VERY slowly, with slowly turning pages. Now won't do anything. The button below the screen does nothing.Turnin… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Yesterday, my Kindle started its own "update" so I put it down.
Yesterday, my Kindle started its own "update" so I put it down. The next time I looked at it, the Kindle screen with the image of the boy reading under the tree was on the screen with the words: "Plea… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,508 satisfied customers
My first generation kindle froze in the middle of a hard reboot
My first generation kindle froze in the middle of a hard reboot last night and would not turn off or finish the reboot. It has been charging for several hours and the light is still yellow and the scr… read more
Josh
Josh
7,807 satisfied customers
There is something wrong with my kindle. I havent used it in
There is something wrong with my kindle. I havent used it in about a month. Now after charging it, i try turning it on and using it and it is really, really slow. And it cant load any books. The home … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My screen is frozen on the page with the tree and boy, saying
My screen is frozen on the page with the tree and boy, saying SLIDE AND RELEASE THE POWER SWITCH TO WAKE I have tried plugging it to a wall for 2 minutes , doesn't work I had charged it over night on … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I was playing majong when the kindle screen froze and now I
I was playing majong when the kindle screen froze and now I can't do anything with the kindle. i turned it off and then turned back on screen blank. I tried home and the screen goes back to the majong… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle is frozen. The screen is blank. It is fully charged.
My Kindle is frozen. The screen is blank. It is fully charged. I purchased the Kindle in the spring and while I have not yet read a book on it, it is loaded with books to read as we are going on holid… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle appears to be frozen on a screen that says Your battery
My Kindle appears to be frozen on a screen that says"Your battery is running low, please recharge your Kindle. To extend your reading time, try turning wireless off." I charged my kindle and the green… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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when I trun my kindle on itthe number five keeps appearing
when I trun my kindle on itthe number five keeps appearing at the bottom part; every time I touch a bottun more fives appear… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
My Kindle froze--the off picture is on but it wont turn
My Kindle froze--the "off" picture is on but it won't turn on when I slide the power switch. When I tried to recharge it--no light came on--not the yellow recharge light OR the green light! What shoul… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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