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The screen remains totally even when I turn it on. However
the screen remains totally white even when I turn it on. However the green light is only illuminated for a few seconds before going out … read more
VanHilton M
VanHilton M
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I can't unlock my kindle. I had finished reading in the
I can't unlock my kindle. I had finished reading in the afternoon and went to use it again but it would not allow me to slide to unlock. I notice it didn't have the slide lettering on the bottom as it… read more
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Randy Boman
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It seems like it froze up. can't charge, turn page or get in
it seems like it froze up. can't charge, turn page or get in the apps on top . … read more
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My daughters kindle will not hold a charge. It is usable if
My daughters kindle will not hold a charge. It is usable if plugged in and shows a small red at the bottom of the battery indicator but will not charge further than that. We are out of warranty in Dec… read more
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AnswerManRob
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Hi: Noticed last night that my kindle fire was giving me the
Hi: Noticed last night that my kindle fire was giving me the message "6% battery" even though I had it plugged into a working charger & outlet all day. In looking at the battery icon top right it was … read more
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Thomas
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I bought a kindle e ink black and received it about 2 weeks
I bought a kindle e ink black and received it about 2 weeks ago. Last night it shut down as normal and when I went to restart it, it would come on. Now it just has a blank screen. If I push the power … read more
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AnswerManRob
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Ny daugter bought me an Amazon Kindle for Christmas last
Ny daugter bought me an Amazon Kindle for Christmas last year. I love it and have used it every day since. I have bought around 41 books. Over the past two days, I have charged it, but the green light… read more
AnswerManRob
AnswerManRob
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Kindle fire was in the shut down mode when ii picked it up
Kindle fire was in the shut down mode when ii picked it up this evening. had not touched it since last night. When I tried to turn it on it went blank. It felt very warm. Now the green light is on whe… read more
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Viet - Printer Tech
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Kindle is stuck on a page display and will not change or shut
Kindle is stuck on a page display and will not change or shut down. i tried sliding the power slide across and held it for well over one minute but nothing has changed… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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our kindle screen went blank last night while reading a book.
our kindle screen went blank last night while reading a book. I charged it but did not get the green light. screen still blank… read more
AnswerManRob
AnswerManRob
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Last night I was busy downloading a sample of a book? It then
Last night I was busy downloading a sample of a book? It then froze on me. It then said it had no 3G signal? Then I could not get into the book I was read? Showed a blank screen? This morning it said … read more
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Simit
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I have my kindle for almost a year and its great. I came to
I have my kindle for almost a year and its great. I came to turn it on last night - blank screen but battery showing charged, ie. green light. Help… read more
AnswerManRob
AnswerManRob
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I have a Kindle DX and Cannot charge. The charger is plugged
I have a Kindle DX and Cannot charge. The charger is plugged in and light is on but the screen never changes. It is showing a battery and says needs to be charged and it will take a certain amount of … read more
PramitP
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My kindle has stopped working. I was downloading a book from
My kindle has stopped working. I was downloading a book from the Kindle store and the screen went to the WiFi page and then blank. I thought maybe it needed to be charged, so I tried that. The light s… read more
AnswerManRob
AnswerManRob
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when i called up bierces devils dictionary last monday
when i called up bierce's "devil's dictionary" last monday evening, the first page popped on, no problem. but then it froze and nothing i did made a difference at first. but then somewhere along the l… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My kindle is frozen in sleep mode. I was using it on text
My kindle is frozen in "sleep" mode. I was using it on text readingmode with sleep activated. When I went to switch it back to "wake, it wouldnt come on. I pressed the appropriate buttons and eventual… read more
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my kindle will not start. The green light comes on then goes
my kindle will not start. The green light comes on then goes off almost immediately. I thought the battery might have gone flat but after charging all night & having a green light presumably to show i… read more
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Mike
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My Kindle seems to be frozen. I cant move pages and cant
My Kindle seems to be frozen. I can't move pages and can't slide button on bottom. I charged it last night and have a green light, but it now shows that I have no battery power; it also tells me I'm n… read more
AnswerManRob
AnswerManRob
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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