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Related E-Readers Questions
Long story--bought a book for my Kindle yesterday, but it
Long story--bought a book for my Kindle yesterday, but it won't appear on the device. So it wanted my password (if I ever had a password ***** my Kindle, it was 7 or 8 years ago). Tried all sorts of c… read more
Josh
Josh
8,654 satisfied customers
I pay for the books I order for my Kindle and I have ti
I pay for the books I order for my Kindle and I have ti change my credit card number! How do I do that? Joyce G Keane … read more
Kraig
Kraig
Broadcast Engineer
Diploma (Honors)
582 satisfied customers
Everything. Had it for a few yrs. no problems. now to buy
Everything. Had it for a few yrs. no problems. now to buy kindle books it asks for sign-in, and woin't send me ability to create lost password. Formerly, I'd go to Book Bub, select book, be greeted by… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,184 satisfied customers
I have a kindle paperwhite. I wanted to change the banking
I have a kindle paperwhite. I wanted to change the banking details so I reset my kindle. Then I clicked on Use an existing Amazon account. I thought I put in the correct Login ID and password ***** it… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
Need help....want to log in to my kindle paper device to
Need help....want to log in to my kindle paper white device to read some books I ordered and paid for. … read more
Steve G.
Steve G.
Engineer
600 satisfied customers
I have an older version of Kindle. 3.4.2 (268 724 0004 (not
I have an older version of Kindle. 3.4.2(###) ###-####(not sure if that is the right number. I want to update it and am haoving … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
Nada and have had a Kindle three years.as far as I know our
nada and have had a Kindle for about three years.as far as I know our house has Wi Fi as my computer and lap top work with no trouble.I have downloaded books onto my kindle in the house for the past t… read more
Nathan
Nathan
Bachelors of Science
35,727 satisfied customers
My Kindle Account seems to be in order, however, I cannot
My Kindle Account seems to be in order, however, I cannot download a new book until I have purchased a previous book. I don't know why this has not been processed with the other books that I have been… read more
Josh
Josh
8,654 satisfied customers
I have also had my MasterCard billed for the e-books I ordered
I have also had my MasterCard billed for the e-books I ordered but did not yet receive. And, yes, I did give you an "excellent" rating when last we were connected.… read more
Jason Jones
Jason Jones
IT & Network Consultant
AAS Information Technology
3,540 satisfied customers
we have a Kindle which is about 1 year old, we lost the operations
we have a Kindle which is about 1 year old, we lost the operations manual that comes with the kindle and also forgot the password. How do we go about getting a new manual and setting a new password?… read more
Josh
Josh
8,654 satisfied customers
I cant get connected to wireless. It worked fine until a
I can't get connected to wireless. It worked fine until a couple of days ago and not I can't find a connection.… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,607 satisfied customers
We were trying to reset my Kindle password, and the last
Thomas, This is Grant. We were trying to reset my Kindle password, and the last answer you gave me rewuired me to be able to get onto my We-Fi network to reset my Kindle password. That's the problem. … read more
Thomas
Thomas
IT Manager
Associate Degree
1,677 satisfied customers
I ordered several books but the kindle touch was not working
I ordered several books but the kindle touch was not working properly and only downloaded the Deman Awakens. What do i do? I tried to download again but that did not work and my kindly touch seems to … read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
One week ago after downloading a book from you my Kindle went
One week ago after downloading a book from you my Kindle went through a reboot or something and then continued to work. Yesterday I downloaded another book. At about the second chapter of this new boo… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Your didnt answer my questions. Why wont my Kindle allow
Your didn't answer my questions. Why won't my Kindle allow me to download the book I want to read.?… read more
John
John
Bachelor's Degree
5,995 satisfied customers
Trying to start a new Kindle but having trouble with the password.
Trying to start a new Kindle but having trouble with the password. I entered the one I had used before when ordering from Amazon but it was refused "not valid". So I changed the password XXXXX tried a… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
I have the second generation Kindle. A friend with a newest
I have the second generation Kindle. A friend with a newest Kindle says he somehow loads books bought at the Kindle Store onto his Blackberry "Curve" and then listens to the books while he drives to w… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My Kindle has a blank screen. I cant get it to go on. It
My Kindle has a blank screen. I can't get it to go on. It is charged. It's wierd because yesterday it was working - I had just finished a book on it and I went to order another book and that's when it… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

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3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

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Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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