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Like any e-reader, the Barnes & Noble Nook is prone to errors that can freeze the device and cause it to become unresponsive. When this happens, it’s important to know how to reset a Nook.
Depending upon your situation, you will need to perform either a hard or soft reset. The soft reset is used when the device has frozen, and simply forces the device to restart. The hard reset is meant to handle persistent errors by restoring the device to factory settings, and will erase any personal data stored on the device.
The soft reset will restart the device. You’ll lose any temporary data on the device, but your important information, like login credentials and stored files, will be preserved.
To perform a soft reset, follow these steps:
After this, the Nook should start and run normally.
If the soft reset doesn’t resolve your problems, you may have a larger problem in the device. A hard reset will restore the device to factory settings, resolving any errors in the process. There are two ways to do a hard reset, depending upon whether the device is functioning well enough to start.
If your Nook is functioning, you can reset it by following these steps:
You can’t reverse this process. Any information stored on the device will be lost. When the Nook restarts, you will need to register the device again and set up your preferences again.
If your Nook won’t start, or if it isn’t responding to your command, you’re still in luck. You can hard reset your Nook when it’s powered off.
To restart a Nook that doesn’t turn on:
Pressing the Home button will reset the device, erasing any stored data and settings in the process. This can’t be reversed, so make sure that you’re sure of your decision before you press the button!
If you need more help with learning how to reset a Nook, you can get additional assistance from Barnes & Noble Nook support.
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