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Related E-Readers Questions
Received new paperwhite kindle and having trouble getting
received new paperwhite kindle and having trouble getting into old kindle touch to transfer book content to new device. keeps asking me to enter passcode and I don't know it … read more
Josh
Josh
7,494 satisfied customers
Just got a new kindle and I don't know what the password is
just got a new kindle and I don't know what the password ***** ***** to be. … read more
Josh
Josh
7,494 satisfied customers
When I try to order a book, it goes to "wi-fi networks".
when I try to order a book, it goes to "wi-fi networks". Keeps repeating that order no matter where I go to. This kindle is only 2 months old and I've read 2 books. … read more
Josh
Josh
7,494 satisfied customers
I have a kindle touch and kindle fire i would like to have
i have a kindle touch and kindle fire i would like to have same books on them can i? … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,432 satisfied customers
My old kindle quit so I got a new one. Now it wont let me use
My old kindle quit so I got a new one. Now it wont let me use my old password. How do I get a password XXXXX that I may purchase more books?… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
I have a new kindle paperwhite registered to my amazon account.
I have a new kindle paperwhite registered to my amazon account. I'm trying to connect but get a blank from Kindle store. The screen now shows no wi-fi networks detected. (I tried this before and did g… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I am a PA resident visiting AZ. I had not used my basic 3G
I am a PA resident visiting AZ. I had not used my basic 3G Kindle in the last several months, though for much of the time it was charging. When I visited AZ last year, the Kindle worked just fine. I t… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
A few days ago I accidentally spilt some water onto my nearly
A few days ago I accidentally spilt some water onto my nearly 1 year old kindle. The next day behaved well apart from being unable to find Wi Fi. Now it is 'stuck' on the Archieve page, with zero entr… read more
Kriptokrit
Kriptokrit
E-Readers Technician
1,320 satisfied customers
I have a Kindle Reader and also Netgear. Netgear is currently
I have a Kindle Reader and also Netgear. Netgear is currently working with my computers, but is not connecting with my Kindle. I would like to order more books from Amazon, but I can't get to a place … read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
When I try to access the kindle store I am asked to sign into
When I try to access the kindle store I am asked to sign into my home ATT Wi-fi instead of the 3G. I have always used the 3 G but now, I am not given a choice..I cannot even get to the store without c… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I wanted to order a new book and I keep getting a screen for
I wanted to order a new book and I keep getting a screen for Wi-Fi Networks and I can't get rid of it or get to the store to order. It is now saying no Wi-Fi networks found - I shouldn't need it on th… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
whenever i try to get into the store account,it keeps saying
whenever i try to get into the store account,it keeps saying a wi-fi connection is required,the complication here is that the Kindle was a present to me,but my brother has set it up,so that everytime … read more
Steve G.
Steve G.
Engineer
600 satisfied customers
I own an old Kindle (2nd generation?) and I can get on the
I own an old Kindle (2nd generation?) and I can get on the Internet through the experimental browser at my daughter's house that does not have wifi access. I purchased a new Kindle Touch 3g wifi and s… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,432 satisfied customers
i have a kindle touch and i thought wi-fi was built in but
i have a kindle touch and i thought wi-fi was built in but now all that comes on the screen isthat it is that it is unable to connect to a wi-fi network.i'm trying to donlodee a book.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,644 satisfied customers
I cannot get connected to get my books and have lost all my
I cannot get connected to get my books and have lost all my other books I never got to read but paid for I think you are sending out defective kindles in exchange for returns. Tell me what I can do. M… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,432 satisfied customers
I regestered my Kindle using my Amazon account and e-mail address
I regestered my Kindle using my Amazon account and e-mail address so why does it keep asking me for a WI-FI network?… read more
Thomas
Thomas
IT Manager
Associate Degree
1,644 satisfied customers
I have a kindle touch that I got for Christmas from my daughter.
I have a kindle touch that I got for Christmas from my daughter. I have downloaded to books and can not access them. When I try to connect to your store site on my kindle I get an unable to connect to… read more
Nathan
Nathan
Bachelors of Science
33,965 satisfied customers
I just got WI-Fi in my home a month or so ago. Yesterday I
I just got WI-Fi in my home a month or so ago. Yesterday I tried to order some more books from Kindle store, when the next screen came up it was WI-Fi network screen, I touch my Network connection and… read more
Rod
Rod
Graduate Certificate
4,371 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

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75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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