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Related E-Readers Questions
I have just purchased a new book and cannot get it to
I have just purchased a new book and cannot get it to download. … read more
Harry
Harry
2,803 satisfied customers
I have a pretty old kindle. There used to be about 102
I have a pretty old kindle. There used to be about 102 achieved books on it. I put it away for awhile and now I can't retrieve them. The 30 books on it are fine just no archived ones.… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,751 satisfied customers
I ordered a book for my kindle, but before you could charge
I ordered a book for my kindle, but before you could charge me I lost the credit card and had it replaced by a new card. I have written you several times asking you to just put the charge for the book… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,257 satisfied customers
The pop up said "The selected item could not be opened. If
The pop up said "The selected item could not be opened. If you purchased this item from Amazon, delete the item and redownload it from Archived Items available in Home" I've done this and the books in… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,928 satisfied customers
Comments:I was reading a book Turning Point by Tiffany Snow
Comments:I was reading a book Turning Point by Tiffany Snow and a pop up came on the screen "The selected item could not be opened. If you have purchases this item from amazon, delete this item and re… read more
Thomas
Thomas
IT Manager
Associate Degree
1,685 satisfied customers
I lost my second kindle ( so I called to deregister it). My
I lost my second kindle ( so I called to deregister it). My daughter gave me her kindle and registered it to my name and my account. It shows that it is now registered to my name but none of my books … read more
Dr. Fix-It
Dr. Fix-It
Technician
3,032 satisfied customers
I have a kindle touch and also have installed kindle on my
I have a kindle touch and also have installed kindle on my iMax. I downloaded 5 items on my iMax, but I can't get these items to load into my kindle touch. Can you walk me through the steps to do this… read more
James
James
Network & System Administrator
Bachelor's Degree
2,641 satisfied customers
Cannot open any books on my kindle. This is my second one.
Cannot open any books on my kindle. This is my second one. I have 244 archived books and 5 to read. It knocked me out of my latest book the Bone Bed. Said I should archive it and redownload it. Did if… read more
Thomas
Thomas
IT Manager
Associate Degree
1,685 satisfied customers
Could not open a book on my Kindle. Instructions said to delete
Could not open a book on my Kindle. Instructions said to delete the item and download from archives. Can not download from archives.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
unable to open item , was reading the girl who kicked the hornets
unable to open item , was reading the girl who kicked the hornets nest 80% through, now it says go to the archived items on home and download again ,but it says no items in the archives, when I have p… read more
Josh
Josh
9,890 satisfied customers
You have sent me a message stating that there has been
You have sent me a message stating that there has been problems with the download for 3 items which I hane made. Ther is no problem with my bank account… read more
Dr. Fix-It
Dr. Fix-It
Technician
3,032 satisfied customers
I just got a replacement kindle and don't know how to add
I just got a replacement kindle and don't know how to add all the books I had on my first kindle (which broke when I moved to another state.) I am not real computer savvy at age 77 so place go slowly … read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
I bought my wife a Kindle about 16 months ago and she regularly
I bought my wife a Kindle about 16 months ago and she regularly buys new books. I have recently been given an Ipad and have been advised there is a way to transfer books held on the Kindle to my Ipad.… read more
Thomas
Thomas
IT Manager
Associate Degree
1,685 satisfied customers
! have 2 Kindels and we have a list of books and periodicals
! have 2 Kindels and we have a list of books and periodicals in our archive file. However in trying to access an archived book that my wife had read previously, instead of downloading that book it say… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle, an I-Pad and an I-phone with Kindle apps on
I have a Kindle, an I-Pad and an I-phone with Kindle apps on the I-Pad and I-phone. I was able to have all my books (which I obtained solely through Amazon) on all three devices. I usually ordered the… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I had to replace my Kindle as it was faulty. I would like
I had to replace my Kindle as it was faulty. I would like to re-register the new one and replace the book, "Atlas Shrugged". What should I do?… read more
Mike
Mike
Technical Consultant
Working on MBA
1,312 satisfied customers
Yesterday I was trying to recover a book that was on my archived
Yesterday I was trying to recover a book that was on my archived list. For some reason dealing with your system I could not recover the book. After trying a couple of times I tried to turn off the kin… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle staying in resting mode and will not turn off or
my kindle staying in resting mode and will not turn off or on. It also will not take a charge. What could be wrong?… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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