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Message kindle needs repair now i have a blank screen. About
message kindle needs repair now i have a blank screen … read more
VanHilton M
VanHilton M
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Bachelor of Science and Information Technology
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It will not take a charge. I got it for Christmas last year
It will not take a charge. I got it for Christmas last year and I really .like it but all of a sudden it won't accept the plug to charge it. I am back to using the one I have had for 10 years. … read more
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Richard
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My Kindle Paper stopped working suddenly. I have a large
My Kindle Paper White stopped working suddenly. I have a large library on it but can't transfer to my new Fire as Kindle was a gift from my daughter who registered it as Stacy James "second Kindle" as… read more
GeekGal
GeekGal
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My kindle 8 won't charge. It just shows the out line of a
My kindle 8 won't charge. It just shows the out line of a battery on the screen. … read more
Russell H.
Russell H.
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Vocational, Technical or Trade Scho
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My kindle has frozen on the critical battery page. Charging
my kindle has frozen on the critical battery page. Charging overnight doesn't change it and even during charging I can't change the page with the keyboard. It also needs an update...what do I do? … read more
Josh
Josh
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My Nook won't accept a charge. When I plug it into the computer or to the wall it wil
My Nook won't accept a charge. When I plug it into the computer or to the wall it will power up, but then tell me I need to charge and in about 30 seconds, cuts back off. I have used two different pow… read more
AnswerManRob
AnswerManRob
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My Kindle Fire's battery ran completely down. It's been charging
My Kindle Fire's battery ran completely down. It's been charging for almost 24 hours and it won't turn on. Any suggestions?… read more
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AnswerManRob
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I used my Kindle Fire this morning. I left it on and went out
I used my Kindle Fire this morning. I left it on and went out of the room for a while. When I came back, I found it off completely. I had just charged it last night. It won't turn back on. I tried pre… read more
AnswerManRob
AnswerManRob
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I purchased a Kindle Fire HD for my daughter for Christmas.
I purchased a Kindle Fire HD for my daughter for Christmas. She brought it to me last night as she only has a black screen with two small white marks in the bottom center. We tried charging it overnig… read more
James
James
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Good Afternoon. I have the original Kindle and received it
Good Afternoon. I have the original Kindle and received it three years ago this Christmas and it has worked perfectly. I put the kindle down the other night and turned the power off so the battery sta… read more
Kriptokrit
Kriptokrit
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amazon kindle support I Bought a Kindle Fire for my Granddaughter
amazon kindle support I Bought a Kindle Fire for my Granddaughter for Christmas 2011. Recently, when she tries to charge it a message says "wait 15 minutes" she does and when she tries to use it there… read more
Thomas
Thomas
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I have a Nook Simple Touch reader that is unresponsive. It
I have a Nook Simple Touch reader that is unresponsive. It has been charged overnight, won't turn off and won't wake up. Suggestions?… read more
AnswerManRob
AnswerManRob
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We left our Kindle Fire outside overnight (actually its mine,
We left our Kindle Fire outside overnight (actually it's mine, a Christmas gift from our adult sons), and the dew apparently killed it. Because my husband LOVES playing Chess on it so much, I immediat… read more
AnswerManRob
AnswerManRob
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I received my kindle fire for Christmas and have used it almost
I received my kindle fire for Christmas and have used it almost every day. Last night, it just shut down. Before it shut down, I checked the battery and the little iron said it was charged. I left it … read more
Thomas
Thomas
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My kindle isn't charging anymore and it isn't my charger for
My kindle isn't charging anymore and it isn't my charger for I tried another charger and it doesn't work either. It just suddenly stopped. What could be the problem?… read more
Simit
Simit
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As I was browsing the Kindle Store on my kindle fire the screen
As I was browsing the Kindle Store on my kindle fire the screen is showing only half a page and even though I charged it overnight (the battery was very low) it won't turn off or resume to full page. … read more
AnswerManRob
AnswerManRob
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I was reading a book on my Kindle Fire and had 29% left to
I was reading a book on my Kindle Fire and had 29% left to read when the battery needed to be charged. I shut the Kindle down and plugged it into be charged overnight. This morning when I turned it on… read more
AnswerManRob
AnswerManRob
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I have a Nook purchased in May of this year which I cannot
I have a Nook purchased in May of this year which I cannot get to turn off or on, its in "screen freeze mode" I have tried removing the battery and leaving it off for about an hour. Changed batteries … read more
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

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Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

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1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

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Richard

Richard

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Aric

Aric

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1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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