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simitpatel, Engineer
Category: E-Readers
Satisfied Customers: 5763
Experience:  I own and have dismantled both the Sony E-Reader, and 2 models of the Kindle.
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Kindle fire is frozen, wont turn off and wont move. What

Resolved Question:

Kindle fire is frozen, won't turn off and won't move. What to do?
Submitted: 5 years ago.
Category: E-Readers
Expert:  simitpatel replied 5 years ago.

simitpatel :

Try resetting the Kindle. Make sure the Kindle is unplugged, and then press the power button and hold it for 30 seconds. Let me know if that doesn't fix it.


that worked. we tried that, but did not hold down long enough, thanks.

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