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Related E-Readers Questions
My Kindle will not turn on. Yesterday. No I'll try that now
My Kindle will not turn on. JA: When did you last charge your Kindle? Customer: Yesterday JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer: no I'll try … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
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Kindle screen is black. Today. Have done 20 sec and then 40
Have done 20 sec and then 40 sec. Rebooted but screen still black … read more
Randy Boman
Randy Boman
2,174 satisfied customers
My kindle fire has only an on-off button and a volume
My kindle fire has only an on-off button and a volume up-down button. When I press the on button the screen has a flash then dark and a voice asks me if I want to power off. She then asks for my passw… read more
Cris
Cris
1,785 satisfied customers
I purchased my amazon kindle fire tablet less than a year
I purchased my amazon kindle fire tablet less than a year ago and now it won't even come on. Now what? … read more
Randy Boman
Randy Boman
2,174 satisfied customers
My Kindle Fire has gone dark! 5or 6 years, maybe more.
My Kindle Fire has gone dark! JA: How old is your Kindle Fire? Customer: 5or 6 years, maybe more JA: What have you tried so far with your Kindle Fire? Customer: Charging. Holding down the start button… read more
Randy Boman
Randy Boman
2,174 satisfied customers
It went dark yesterday and I have been unable to restart it.
It went dark yesterday and I have been unable to restart it. I have it on a new charger, so it would not be a charger problem, i don't think. … read more
Randy Boman
Randy Boman
2,174 satisfied customers
RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE
RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE TIL LAST NIGHT. NOW LIGHT IS SO DIM I CANT SEE THE TEXT AND CAN BARELY SEE THE BOOKS. THIS IS MY 3RD KINDLE. THE LAST ONE WON'T CHARGE. THE ON… read more
Josh
Josh
7,823 satisfied customers
My refurbused fire 10 continues to cycle thru the start
my refurbused fire 10 continues to cycle thru the start procedure … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,380 satisfied customers
My Kindle Fire has gone dark. I had it plugged in over the
My Kindle Fire has gone dark. I had it plugged in over the weekend and came to download my recent book order. The screen is dark and no response. Has it worn out or is there something I can do. I can'… read more
Randy Boman
Randy Boman
2,174 satisfied customers
My kindle fire will not start. the words kindle fire comes
My kindle fire will not start. the words kindle fire comes on but nothing else will come up only a blank screen … read more
Randy Boman
Randy Boman
2,174 satisfied customers
My Kindle Fire Tablet is frozen, I think. Since Saturday, it
My Kindle Fire Tablet is frozen, I think. Since Saturday, it has been optimizing. I have shut it off, waited the 40 seconds and when once again turned on, it is the same screen....optimizing and it wi… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I bought my Kindle Fire in 2012. It went dark and I can't
I bought my Kindle Fire in 2012. It went dark and I can't get it to come back on. I replaced the charger about a year ago. … read more
Randy Boman
Randy Boman
2,174 satisfied customers
Help my kindle (kindle 7th generation)'s e ink seems to be
Help my kindle (kindle 7th generation)'s e ink seems to be fading away! It all started this morning, first the ghost image starts to show a little bit in the middle of the screen, then gradually I fin… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
I can't get my Kindle Fire to open - the screen goes from light
I can't get my Kindle Fire to open - the screen goes from light to dark to light again. I had tried to shut it down because it wouldn't open, but it won't shut down either. Any suggestions on what I s… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,508 satisfied customers
last night I pressed the power off on the screen and it cleared
last night I pressed the power off on the screen and it cleared the screen, but stayed lit all night.It was warm to the touch and screen still was not completely dark. It finally is cool to touch and … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
19,380 satisfied customers
After charging my Kindle Fire last night I turned it on to
After charging my Kindle Fire last night I turned it on to read. When I tried to slide the bar to open it, it would not slide. I finally got a message asking it I wanted to shut down my Kindle Fire? I… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
Our Kindle Fire, 7 months old, will not turn on. I expect
Our Kindle Fire, 7 months old, will not turn on. I expect the battery is dead but when I try to charge it, the charging LED goes green for a few seconds, then orange, then off. The screen indicates th… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
Kindle fire. Jumped through all hoops and still screen says
Kindle fire. Jumped through all hoops and still screen says "Kindle fire" only. Registered, charged, turned on and off... Ugh!!!… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

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600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

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1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

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Richard

Richard

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Aric

Aric

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1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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