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Related E-Readers Questions
I accidentally "backed up" my kindle fire to free up storage
I accidentally "backed up" my kindle fire to free up storage and when I went to go back and read my books it said I had NO DOWNLOADED MATERIAL! I have spent a little fortune on downloading books and m… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My kindle fire has lost internet connection. I keep trying
My kindle fire has lost internet connection. I keep trying to get it back up and after saying attempting, it is unable to connect … read more
Nathan
Nathan
Bachelors of Science
35,534 satisfied customers
Have patience with me - not too smart. Kindle paperwhite. It
It seems for three years I have had NO problems but last week I tried to download "Victoria The Queen - after finding my password (had no idea it was so long) I finally got it to working; then I was told I lost the Internet and must talk with my service provider. I decided to wait until yesterday a.m. and the internet was working. When I tried to check to see i my book was downloading (I have already been charged for purchase) my kindle told me I had to start again.......HELP! Should I try calling Amazon Customer Service again? … read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,124 satisfied customers
I have an old Kindle - not sure how many years I have had it
I have an old Kindle - not sure how many years I have had it but probably 6.5years. It has not played up until recently but has been getting slower and slower and I have had to recharge the battery mo… read more
Richard
Richard
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IT Manager, Consultant
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Second opinion]I downloaded a book called woman from point
[Second opinion]I downloaded a book called woman from point zero which was charged to me and my daughter pointed out that i am not getting wire fire on my kindle. have just returned from Auckland not … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My paperwhite is frozen when I go to open a newly downloaded
Hi, My paperwhite is frozen when I go to open a newly downloaded book. what is the problem … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,183 satisfied customers
Does a Kindle run out of juice eventually? I have plugged it
Does a Kindle run out of juice eventually ? I have plugged it into computer but it doesn't seem to help. The little guy is reading under the tree unconcerned about my need to finish the last chapter o… read more
Russell H.
Russell H.
Computer/Electronics Consultant
Vocational, Technical or Trade Scho
12,124 satisfied customers
I just brought a Kindle fire HD and every-time i try to download
I just brought a Kindle fire HD and every-time i try to download a book it tells me no WIFI connection. i have a Linksys wireless -g broadband 2.4 GHZ router and the systems tells me it is connected. … read more
Steve G.
Steve G.
Engineer
600 satisfied customers
My kindle fire was working fine yesterday. This morning it
My kindle fire was working fine yesterday. This morning it does not start up and when I connect it to the charge cable it does not be appear to be charging. All is dark and it does not respond to the … read more
Cris
Cris
1,817 satisfied customers
Had Kindle Fire less than one year. Now lost all my books
Had Kindle Fire less than one year. Now lost all my books and only the original dictionary and guide remain. How do I get my carrousel back on the screen with all my books?… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
While reading on my kindle fire it sit down. I thought it
While reading on my kindle fire it sit down. I thought it was not charged. After charging overnight it still won't come on, but it's charged--the words, "kindle fire," show on the screen, but the arro… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
when I had downloaded an Amazon book to my Kindle, I had accidentally
when I had downloaded an Amazon book to my Kindle, I had accidentally downloaded it to my IPad. In order to have it show up on my Kindle, your tech support set up a different access password XXXXX hav… read more
Thomas
Thomas
IT Manager
Associate Degree
1,676 satisfied customers
why did my kindle jump from chapter 89 to finished at the end
why did my kindle jump from chapter 89 to finished at the end of the book? It shows the remaining chapters that I have not read. It states that it is 99 percent finished when it actually is only about… read more
Josh
Josh
8,536 satisfied customers
I received my kindle fire for Christmas and have used it almost
I received my kindle fire for Christmas and have used it almost every day. Last night, it just shut down. Before it shut down, I checked the battery and the little iron said it was charged. I left it … read more
Thomas
Thomas
IT Manager
Associate Degree
1,676 satisfied customers
I charged my Kindle Fire this morning and began to read a book.
I charged my Kindle Fire this morning and began to read a book. I was interrupted and failed to shut it off. When I looked at it about 15 minutes later, the screen was blurry and a message asked if I … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Last night I was busy downloading a sample of a book? It then
Last night I was busy downloading a sample of a book? It then froze on me. It then said it had no 3G signal? Then I could not get into the book I was read? Showed a blank screen? This morning it said … read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Im a long-time Kindle user - I bought the first Kindle out
I'm a long-time Kindle user - I bought the first Kindle out & the second one too. The problems I'm having are two-fold. First of all the charging cord sucks big stime - it won't stay in & I've had to … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I am having trouble with my kindle. It all of a sudden stops
I am having trouble with my kindle. It all of a sudden stops in the middle of my book and connects to the Whispernet when I don't request it. Two days ago, I was having the same problem. It left it fo… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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