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AnswerManRob, Top Technician
Category: E-Readers
Satisfied Customers: 10788
Experience:  Kindle Expert. 20 yrs repairing & 5 yrs teaching electronics
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My Kobo Touch will not turn on. When I try the power switch,

Resolved Question:

My Kobo Touch will not turn on. When I try the power switch, the blue light flickers on briefly a second later, but the screen remains powered off. Is it defective?
Submitted: 5 years ago.
Category: E-Readers
Expert:  AnswerManRob replied 5 years ago.
Hello and thank you for using JustAnswer.

Try resetting it by inserting a straightened paper clip or similar object into the reset hole on the back. You should feel a click when you do this. Let me know if this doesn't work.
Customer: replied 5 years ago.
Sorry Rob, that did not work (I had tried it already). I also tried the reset while switching the power off.
Expert:  AnswerManRob replied 5 years ago.
Okay, one last thing. Plug it into the charger for 15 minutes. After 15 minutes and with it still plugged in, press the reset button and hold it for 10 seconds. Then try turning it on one more time. If this doesn't work, let me know when you purchased it.
Customer: replied 5 years ago.
I pluggeed it in to the USB port and turned it on, it's working now. Thanks!
Expert:  AnswerManRob replied 5 years ago.
Great news. Have a great weekend and please remember to accept my answer.
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