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Related E-Readers Questions
Frozen screen. shut dow=n holding button, count to 40.
frozen screen. shut dow=n holding button, count to 40. Repeated several times. Plugged it in last night. different is screen, abstract shapes. Was able to swipe. Opened to my List. Clicked on book, sa… read more
Nathan
Nathan
Bachelors of Science
35,472 satisfied customers
I have a new apple ipad. It has been registered. My kindle
I have a new apple ipad. It has been registered. My kindle app does not reflect the words of the book i'm Reading. Can you h3lp me.? … read more
Josh
Josh
8,493 satisfied customers
My Kindle has frozen and won't re-boot. It is stuck now on
My Kindle has frozen and won't re-boot. It is stuck now on the Home page. I think it is a Kindle PaperWhite? … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,183 satisfied customers
Kindle 5th generation 5 position switch -- frozen on tree
Kindle 5th generation 5 position switch -- frozen on tree page with bar one third across. charged for 3 hours, still no green light. Pressed home button then on switch for 60 seconds and left for 10 m… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
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I have a very basic Kindle that I bought a year ago. The power
I have a very basic Kindle that I bought a year ago. The power switch isn't working - seems to be frozen or locked. I can't wake up my Kindle. Would appreciate your help. Thanks, Elizabeth… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
It told me to charge the kindle. I charged it all night - now
It told me to charge the kindle. I charged it all night - now I cannot get any power to it at all. The wake up switch doesn't start it and there is no light beside the switch. I took the plug in and o… read more
Nathan
Nathan
Bachelors of Science
35,472 satisfied customers
My Kindle is not working. The kindle is stuck on the page
My Kindle is not working. The kindle is stuck on the page with a boy sitting under a tree reading. When I slide the power switch it does not wake up. I plugged it in overnight but still cannot wake it… read more
Aric
Aric
Technician
Run A/V and repair business for over
1,910 satisfied customers
The power switch will not wake up my kindle. I slide and release
The power switch will not wake up my kindle. I slide and release and it turns green then goes off. I charged it for 12 hours and it still doesn't work.. Need someone to tell me what to do. I have lots… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle is less than 2 months old. It is fully charged.
My Kindle is less than 2 months old. It is fully charged. I cannot wake it up. The screen saver with the seven birds in a tree is on the screen, with the message, "Slide and release the power switch t… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Kindle will not wake when I slide and release the switch. Also,
Kindle will not wake when I slide and release the switch. Also, have plugged in charger but the charging light has not come on.… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Screen shows tree with birds. At bottom says slide and release
Screen shows tree with birds. At bottom says "slide and release the power switch to wake". Have tried that and also tried holding power switch in "on" position for 30 seconds. Also will not charge whe… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My kindle has frozen on the screen saver and will not wake
My kindle has frozen on the screen saver and will not wake when I slide the power switch. I have plugged in to charge and no indicator light comes on. Hence the problem persists. Please help! Regards … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Hello My kindle (2nd generation) has been frozen for weeks.
Hello My kindle (2nd generation) has been frozen for weeks. The screensaver is frozen and I cannot get the kindle to wake up despite sliding the tab over to wake it up. On my first kindle there was a … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
The slide and release power switch doesnt work anymore which
The slide and release power switch doesn't work anymore which means I cannot wake my kindle. There is no light for the charge indicator even if I plug the kindle in to charge it. Any help would be muc… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
When I try to turn my Kindle on the screen doesnt come on.
When I try to turn my Kindle on the screen doesn't come on. I keep trying and after about 3 minutes I get a black screen then the screen with the little boy under the tree...it boots up and then the K… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My Kindle displays the Kindle page -battery needs charging
My Kindle displays the Kindle page -battery needs charging -have had the ebook plugged in for 4hrs - no battery icon showing- cannot wake the Kindle- if fact, it does nothing.… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
When I slide and release the power switch the reader does not
When I slide and release the power switch the reader does not wake up? What do I do to wake the reader up?… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
Have had my newest kindle for 3-4 months. Screen has Kindle
Have had my newest kindle for 3-4 months. Screen has "Kindle" and the definition but will not turn on. I slide the power switch as it asks but no power. Plugged in to charge but still nothing. Charge … read more
Mike
Mike
Technical Consultant
Working on MBA
1,312 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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