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Related E-Readers Questions
My Kindle is frozen on “Recommended For You”. I have charged
My Kindle is frozen on “Recommended For You”. I have charged it for 7 hours and the light is still orange. I have held down the start button for 2 minutes and NOTHING! … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
7,138 satisfied customers
My kindle screen is frozen. It is almost fully charged. Will
Just turned Kindle off. Will see if that works. At moment I only have a white screen with an arrow on the left upper side going round and round!… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
39,156 satisfied customers
I just bought a new Kindle and it has already died. It's
I just bought a new Kindle and it has already died. It's frozen with the "waking up" message. … read more
Josh
Josh
11,272 satisfied customers
My" Paper" Kindle is frozen! I clicked on "Store," and then
My "White Paper" Kindle is frozen! I clicked on "Store," and then tried to get back to "Home," but nothing happens, no matter what I do. The battery was about half charged, so I plugged the device int… read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
7,138 satisfied customers
My kindle has frozen. have tried to turn of and on and
my kindle has frozen. have tried to turn of and on and nothing happens. … read more
Josh
Josh
11,272 satisfied customers
I turn on my Kindle and get the message: Do you want to shut
I turn on my Kindle and get the message: Do you want to shut down your Fire? Nothing happens when I push either : Cancel OR Power off. … read more
technicalcat
technicalcat
Computer Science
3,761 satisfied customers
Screen frozen, slid button and held it seconds then
Screen frozen, slid button and held it for 40 seconds then released it, then slid start button to on position. Nothing happening screen remains frozen. I think the kindle needs to be looked at can you… read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,388 satisfied customers
My Kindle wont charge. Ive tried to recharge and then held
My Kindle won't charge. I've tried to recharge and then held the power button for 15 seconds but the empty battery screen remains, although if I click the power button a green light appears briefly.… read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
I have a Kindle keyboard. The opening page is frozen and it
I have a Kindle keyboard. The opening page is frozen and it has black and white lines through the picture of Charlotte Bronte. I've held the start button for 20 secs, but it still will not open. I've … read more
Freddy M.
Freddy M.
IT Technician
Vocational, Technical or Trade Scho
539 satisfied customers
my kindle screen is frozen. I tried holding the power button
my kindle screen is frozen. I tried holding the power button on off for 20 seconds but still not responding. It is fully charged.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My pandigital tablet has frozen on a black screen. I have tried
My pandigital tablet has frozen on a black screen. I have tried to turn it off, but nothing happens. The battery is fully charged. Mine has a white frame and a slide start button. Tried to slide and h… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
3G kindle, fully charged, now only a blank white screen. Keyboard
3G kindle, fully charged, now only a blank white screen. Keyboard not working at all. Was reading when this happened and before screen went white page was frozen… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cannot get my kindle to work. It is like frozen. I can not
I cannot get my kindle to work. It is like frozen. I can not type anything to get i to respond at all.… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My kindle appears to be frozen . blank screen, fully charged
My kindle appears to be "frozen". blank screen, fully charged and when I click power on switch....green light won't stay on and nothing happens.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cant turn my Kindle on. The screen shows 1/2 face and blank
I can't turn my Kindle on. The screen shows 1/2 face and blank spaces. It's fully charged. I held the on button on for 30 seconds, nothing happened.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
my kindle will not charge. It is only 3 months old. Wen i
my kindle will not charge. It is only 3 months old. Wen i charge it, the XXXXX XXXXXght only stays o for about 30 mins, then goes out. The screen is frozen now and will not reset Thanx… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Design Engineer
MS Electrical Engineering
6,856 satisfied customers
My Kindle fell out of my bag onto the floor (carpeted) it was
My Kindle fell out of my bag onto the floor (carpeted) it was not a hard fall - just a small one. The screen is now frozen and after charging it fully (just in case it needed it) I tried the various t… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
39,156 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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