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Overnight I lost part of my screen.. 1st gen kindle reader.
used the reader during the day, went to turn it on, part of the screen was hatched almost like scratched...screen is not broken (yesterday) tried turning it off then on...tried seeing if it needed charged, just changed the screens/areas … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
How can I dispose of an old 2nd Generation Kindle in
How can I dispose of an old 2nd Generation Kindle in Australia … read more
Josh
Josh
It Support Specialist
Associate Degree
1,646 satisfied customers
I have a 2nd generation Kindle Fire HD 8.9 with software
I have a 2nd generation Kindle Fire HD 8.9 with software version 8.5.1 installed and I want to know if I can install google play on this device. … read more
Harry
Harry
2,803 satisfied customers
I have 8 kindles. 6 will not hold a charge. 5 are under 2
I have 8 kindles. 6 will not hold a charge. 5 are under 2 years old. How can i get them repaired? … read more
Md. Sadique
Md. Sadique
self employed
Diploma in applied electronics
2,191 satisfied customers
My Kindle Fire suddenly went very dark, and I can't find any
My Kindle Fire suddenly went very dark, and I can't find any way to get it bright enough to choose audio book. I can (very) faintly see the screen (it is plugged in) but not brightly enough to use. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,636 satisfied customers
I have a Kindle Paperwhite that is not holding a charge.
I have a Kindle Paperwhite that is not holding a charge. Where can I get the battery replaced!… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
34,360 satisfied customers
unable to access kindle store - paperwhite 2nd gen 4GB
unable to access kindle store - paperwhite 2nd gen 4GB, I have tried restarting the device, resetting the device but to no avail. Wifi is connected, all other functions are working, I can access inter… read more
Expert
Expert
I have a Kindle 1st or 2nd generation Kindle. The screen has
I have a Kindle 1st or 2nd generation Kindle. The screen has a series of black and grey stripes across half of the screen. How can I fix. Thanks, J T Day… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
Josh, Another question re my sons old iTouch. I dont remember
Josh, Another question re my son's old iTouch. I don't remember the model #, but it is the one that won't upgrade beyond iOS6. The display decided to go - it shows a 1 to 2 inch large black circle/ell… read more
Josh
Josh
It Support Specialist
Associate Degree
1,646 satisfied customers
My wifes kindle will not receive books where we live and has
My wife's kindle will not receive books where we live and has to get them when she travels to Memphis. It's supposed to receive wirelessly everywhere. What's wrong? Also, when we tried to download thr… read more
Pete
Pete
Senior Engineer
Bachelor's Degree
11,576 satisfied customers
My Kindles 3 gen screen has gone half-dimmed, dark grey, does
My Kindle's 3 gen screen has gone half-dimmed, dark grey, does not response to the buttons. I have tried to reboot it by pressing the power slide and holding it for 30 seconds, but to no effect. Pleas… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I am a devoted Kindle user. owning a Kindle 2 for the past
I am a devoted Kindle user. owning a Kindle 2 for the past three or four years. Yesterday I was reading on my Kindle and the screen started to lose part of the screen (whiteout) in upper right corner.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a kindle, I think 2nd gen, which has a cracked screen
I have a kindle, I think 2nd gen, which has a cracked screen so is undreadable though it appears to still be working well otherwise. Is there anything I can do? Any warranty, or way to fix it that won… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a two year old Kindle, the larger size, for which the
I have a two year old Kindle, the larger size, for which the raised plastic (white) cover for the toggle switch has completely broken off. That is, just the plastic has broken off. Also, there is a cr… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
The screen in the background is is a very dark dark gray.
The screen in the background is is a very dark dark gray. I can barely see the lettering. But the buttons work, I can see the changes for the Home, Menu, etc bottons. In the upper right corner cover a… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The screen on my Kindle appears to be damaged. Part of one
The screen on my Kindle appears to be damaged. Part of one of the screen saver is permanently displayed. When I tun it on, my table of contents displays faintly with the top of the screen saver still … read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
my kindle 1 (one of the earliest) used to work fine. I can
my kindle 1 (one of the earliest) used to work fine. I can still read on it, and connect through the computer usb port. But if I turn on the 3g, it freezes. Not only can I not download the book, I hav… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
I have a first generation Kindle. I must have dropped it because
I have a first generation Kindle. I must have dropped it because there was a "white" blotch in the upper right hand corner where the battery icon should appear. It worked fine despite this for some ti… read more
Steve G.
Steve G.
Engineer
600 satisfied customers
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Dan T.

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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