E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
My Kindle paperwhite stopped working and locked on page I
My Kindle paperwhite stopped working and locked on page I was reading and is faded to gray but I can still see the page. I've tried turning it off and it won't change or move. … read more
Cris
Cris
1,817 satisfied customers
I purchased my Kindle in 2015. Always worked fine. I was
I purchased my Kindle in 2015. Always worked fine. I was changing the WIFI password ***** then tried to go to The Kindle store. The screen froze up. I tried to use the page turner & the menu & home bu… read more
Josh
Josh
8,544 satisfied customers
Zee
zee … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,183 satisfied customers
Kindle fire is frozen on the lock screen. Will not shut down
Kindle fire is frozen on the lock screen. Will not shut down or anything … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,592 satisfied customers
My kindle screen is frozen. How can I un-freeze it? thanks,
my kindle screen is frozen. How can I un-freeze it? thanks, … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
6,592 satisfied customers
My Kindle has problems. I turned it on and it froze on the
My Kindle has problems. I turned it on and it froze on the last page of the book I was reading. It wouldn't turn off. I tried to re-charge via a USB on the computer in "USB Drive Mode." I have kept th… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
my kindle touch is frozen. It will not shut off to restart
my kindle touch is frozen. It will not shut off to restart . was working b/4 and was trying to shop kindle store to buy books and froze.… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I was online and my kindle (fire) just froze. So I figured
I was online and my kindle (fire) just froze. So I figured I would turn it off and it won't shut off. I thought if I plugged it in that would make a difference, it has not. what can I do? I have a fro… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle froze last night. I had been reading it on the plane,
My Kindle froze last night. I had been reading it on the plane, shut it down, went home and tried to read it before bed. But it froze on the Virginia Woolf page but it looks like at Etch-A-Sketch draw… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My kindle is one and half years old. It wont turn the page
My kindle is one and half years old. It won't turn the page and seems to be frozen. I charged it and that seemed to work and then it just froze. What can I do??… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
Hi, My Kindle Fire is about 5 months old. Never been dropped
Hi, My Kindle Fire is about 5 months old. Never been dropped or anything like that. In the middle of doing something the screen froze. It went to the opening slide bar page and is stuck there. I canno… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My first generation kindle froze in the middle of a hard reboot
My first generation kindle froze in the middle of a hard reboot last night and would not turn off or finish the reboot. It has been charging for several hours and the light is still yellow and the scr… read more
Josh
Josh
8,544 satisfied customers
my kindle has suddenly frozen on the home page. i was reading
my kindle has suddenly frozen on the home page. i was reading it no problem then came to the end of the book and the when i went into the home page it suddenly froze. I have put it on charge and made … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
my kindle will not turn off . it is froze on the screen saying
my kindle will not turn off . it is froze on the screen saying kindle with the tree and boy reading underneath. I have recharged, tried holding the on off button for 20 seconds and it still won't work… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My reader is frequently freezing. This occurs in a variety
My reader is frequently freezing. This occurs in a variety of circumstances. I can restart it bu shutting down- when doing so it goes tot he bar with the word Kindle sLowly apppearing. When returning … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I received my second kindle for Christmas. However, when trying
I received my second kindle for Christmas. However, when trying to connect to my wireless internet, the screen froze up. I cannot shut it down. I cannot get to home page. I cannot turn any pages. I is… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
Hello My kindle (2nd generation) has been frozen for weeks.
Hello My kindle (2nd generation) has been frozen for weeks. The screensaver is frozen and I cannot get the kindle to wake up despite sliding the tab over to wake it up. On my first kindle there was a … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle is about 1 month old and it has froze up on me twice
My Kindle is about 1 month old and it has froze up on me twice when I have been shopping in the kindle store. When I order a sample of a book and then decided that I don't want it I delete it and the … read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
410 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x