E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
I cannot depress the ON/OFF button on my Amazon Kindle
I cannot depress the ON/OFF button on my Amazon Kindle reader. The reader is fully charged with the green light showing. … read more
Ameen Khan
Ameen Khan
Senior IT Support Specialist
Information Technology Management / Computer Science
2,204 satisfied customers
I charged it yesterday-yellow to ....opened it,fine then
I charged it yesterday-yellow to green....opened it,fine then suddenly looked like page behind page i was reading - never saw a "battery picture" indicating battery dead...the page stays "on" whether … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
I have a kindle Paper and I was trying to pre order a book
I have a kindle Paper white and I was trying to pre order a book and the screen froze up. I have tried to do a hard reset with no results. Still on the pre order screen … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,164 satisfied customers
My Kindle Touch froze mid-page. I have followed all
My Kindle Touch froze mid-page. I have followed all directions for restart but nothing works. What's next? … read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,184 satisfied customers
My kindle is an older model, no gadgets (maybe a 3G). I cannot
My kindle is an older model, no gadgets (maybe a 3G). I cannot recharge it. I've tried re booting three times and no success. Any other suggestions?… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
I am not sure how long I have had my Kindle It hasnt been
I am not sure how long I have had my Kindle It hasn't been a year though on Friday I took it off the charger fully charged and was on facebook and it froze up I couldn't get it to do anything even tru… read more
Josh
Josh
8,636 satisfied customers
I got a kindle fire on Dec. 11th i can not get more then 3
I got a kindle fire on Dec. 11th i can not get more then 3 hours of reading time before i have to re- charge the battery i had a regular kindle and did not have to charge sometimes for a month with th… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
my kindle froze up while I was reading. i turned it on and
my kindle froze up while I was reading. i turned it on and now will not start back up. the battery is fully charged. i hold the on button and hold it and the green light comes on after ten seconds it … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Kindle screen is frozen on a screen-saver image. I cannot
Kindle screen is frozen on a screen-saver image. I cannot shut down or restart Kindle in usual manner. I plugged in charger and have left it for most of the last two days. The yellow light is showing,… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My screen froze while wireless was on. I was able to get screen
My screen froze while wireless was on. I was able to get screen to clear and have now fully charged my kindle but I can not get any screen. The unit turns on and off but I have nothing to view on the … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
This is a duplicate question. Sorry. My Kindle Fire has froze
This is a duplicate question. Sorry. My Kindle Fire has froze on the shut down or cancel screen. It has been froze since 8:00 AM. CST… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Hi I have just been given a new kindle as a present. But I
Hi I have just been given a new kindle as a present. But I have charged it up for 24 hours but it will not turn back on. While it was charging I had the yellow light but when I took out the charger I … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I have a kindle touch 3G. Yesterday the battery was fully
I have a kindle touch 3G. Yesterday the battery was fully charged but the kindle closed down while i was using it. Even though it was fully charged i plugged it in and the the yellow light came on. I … read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
On my Kindle fire, the screen starts endlessly cycling with
On my Kindle fire, the screen starts endlessly cycling with the text "Kindle Fire" Then the screen fades and finally goes dark only to start again. What might be causing this?… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
1,910 satisfied customers
I have a one year old Kindle (with wireless) that stopped turning
I have a one year old Kindle (with wireless) that stopped turning on!! I read it yesterdy, re-charged over 12 hours and power won't go on! I did nothing to it (like dropping it) What can I do to get i… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My kindle is screen is frozen. I have held switch on for 30
My kindle is screen is frozen. I have held switch on for 30 seconds and nothing. I tried to charge and light does not show anything yellow or green. Kindle was working fine and decided to charge becau… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
my kindle has always been erratic, sometimes not responding
my kindle has always been erratic, sometimes not responding to sliding the switch to start it. this has been an ongoing problem and i think the wiring is loose inside. most recently, it did that and a… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I bought my Kindle in October 2005 or October 2006 and have
I bought my Kindle in October 2005 or October 2006 and have had no problems EXCEPT no written instructions as to access/use the darn thing. I charged the battery on Friday (Nov 18) and turned it on la… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

410 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,164 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,910 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x