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Related E-Readers Questions
Screen says slide power switch to wake. power switch has
screen says slide power switch to wake. power switch has yellow light and the kindle is currently plugged in to the PC. sliding switch does not wake it. … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
17,923 satisfied customers
My kindle is frozen have tried holding down for 20 secs then
my kindle is frozen have tried holding down for 20 secs then hitting botton again NOTHING then i plugged it into my computer held alt shift and holding down r NOTHING any other suggestions when i plug… read more
Randy Boman
Randy Boman
2,119 satisfied customers
I have an old kindle - but all of a sudden my screen stays
I have an old kindle - but all of a sudden my screen stays completely blank. I have charged it - the light is green - I slide the knob and hold it - it stays green for a few seconds, then goes off - t… read more
Randy Boman
Randy Boman
2,119 satisfied customers
I have Kindle Model number D00901. I left it plugged in and
I have Kindle Model number D00901. I left it plugged in and connected to WiFi … read more
Viet - Printer Tech
Viet - Printer Tech
Computer Technican
Bachelor's Degree
5,957 satisfied customers
My kindle is stuck on a page which says "Empty Battery" but
my kindle is stuck on a page which says "Empty Battery" but the charger won't charge it. There is no green light or red light showing (nothing). I have tried sliding the power button along and holding… read more
Cory
Cory
Vocational, Technical or Trade Scho
647 satisfied customers
I have two Kindles. One is a regular Kindle and the second
I have two Kindles. One is a regular Kindle and the second one it a Kindle Fire. I have not used the older Kindle for awhile but I am going on a trip where I will be outside and can't really use the K… read more
Cory
Cory
Vocational, Technical or Trade Scho
647 satisfied customers
I left my Kindle on charge last night, but this morning it
I left my Kindle on charge last night, but this morning it won't turn on. I have tried doing a hard reset - I held the switch in the on position for at least 30 seconds, then released it. When I first… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I have a first generation kindle. The page froze and I cannot
I have a first generation kindle. The page froze and I cannot forward it or alter it in any way. When I turnoff the power, the page remains in view.I have charged the battery for about five hours with… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
I just received my Kindle and put it on charge with the cable
I just received my Kindle and put it on charge with the cable to my computer. The light was orange then turned green. I unplugged it then pressed the on/off switch to turn it on. The light glowed gree… read more
Daniel
Daniel
Bachelor's Degree
8 satisfied customers
My Kindle (Keyboard model) went into power save mode, but now
My Kindle (Keyboard model) went into power save mode, but now the power slide switch does not work to wake it up. The light doesn't even come on when I plugged it in to charge (thinking that might hel… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
My new Kindle (the least expensive kind) will not move beyond
My new Kindle (the least expensive kind) will not move beyond the Welcome to Kindle under set up your kindle. The first time I tried to connect to a network some choices came up but, even though no pa… read more
Dr. Fix-It
Dr. Fix-It
Technician
1,381 satisfied customers
my Kindle model D00611 will not wake when I slide the power
my Kindle model D00611 will not wake when I slide the power bar. I have tried the below: held teh power bar for 20 sec and then let go and waited 1 minute. Plugged it in for an hour (it was already fu… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle will not turn on. I slide the switch but it will
My Kindle will not turn on. I slide the switch but it will not stay on. I have tried to recharge it but it will not do anything. I have had my kindle since November 2010… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Trying to do hard reset on frozen Kindle. I read to turn
Trying to do hard reset on frozen Kindle. I read to "turn kindle and remove grey cover to find reset button". How does grey cover come off?… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
my kindle 2nd generation wont come on at all. I made sure
my kindle 2nd generation wont come on at all. I made sure the battery charged but the front screen is just frozen. I tried holding the shift alt R and holding the power button on for 15 seconds and st… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
cannot get my kindle to turn on or off. Tried plugging it
cannot get my kindle to turn on or off. Tried plugging it in but no luck. The green power light does not go on or off.… read more
Mike
Mike
Technician
Working on MBA
418 satisfied customers
i DROPPED MY NEW KINDLE AND IT WILL NOT GO ON. IT IS FULLY
i DROPPED MY NEW KINDLE AND IT WILL NOT GO ON. IT IS FULLY CHARGED. I'VE ATTEMPTED TO HOLD THE SHIFT, ALT AND R KEYS TO NO AVAIL. I RFEMOVED THE BACK COVER AND CANNOT FIND A "RESET" BUTTON" OR RESET H… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
1,005 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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