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My Kindle hasn't been used for some time and I've tried to
hi there, my name is Jenny. My Kindle hasn't been used for some time and I've tried to re-charge it and the screen says "Empty Battery". I've tried holding the power switch for 20 secs and then the "h… read more
Josh
Josh
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After attempting unsuccessfully to recharge, my Kindle is
After attempting unsuccessfully to recharge, my Kindle is showing/ frozen on a picture of an an almost empty battery with underneath a sign with recharge lead head an arrow and recharge zig zag sign n… read more
MD Sadique
MD Sadique
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Diploma in Applied Electronics and Instrumentation
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Jarecke. My Kindle is 5 years old. I can't charge it. I've
Customer: ***** ***** Jarecke. My Kindle is 5 years old. I can't charge it. I've plugged the charger in various outlets but nothing seems to work. The little light doesn't come on either. Any suggesti… read more
Cory
Cory
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I have two Kindles - one of the earlier versions with the keyboard,
I have two Kindles - one of the earlier versions with the keyboard, and a Kindle Fire. I want to be able to read from either of my Kindles, but my earlier version has a problem in that the screen says… read more
Aric
Aric
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Run A/V and repair business for over
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Kindle was charged. Was reading when screen went to picture
Kindle was charged. Was reading when screen went to picture of battery with connection and an arrow and what looks like a thunder bolt. Is frozen on this.… read more
Cory
Cory
Vocational, Technical or Trade Scho
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My kindle has frozen (kindle keyboard). I have tried holding
My kindle has frozen (kindle keyboard). I have tried holding the on/off switch for up to 30 seconds and pressing the reset button with the tip of a paperclip and neither action has cleared me screen. … read more
Freddy M.
Freddy M.
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Can you help me recharge the battery on my kindleDX? The
Can you help me recharge the battery on my kindleDX? The screen has the following message: Critical Battery Your battery is empty. To continue using your Kindle, connect to a power source. It may take… read more
Cris
Cris
1,944 satisfied customers
I have an old fashioned Kindle but new enough to not have the
I have an old fashioned Kindle but new enough to not have the physical keyboard. It's been fine until yesterday when I asked it to do a "Sync" I think it was. The little wheel in the top left corner s… read more
Cory
Cory
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I havent used my Kindle for 13 months and the battery is empty.
I haven't used my Kindle for 13 months and the battery is empty. Have charged it for almost an hour but the Empty Battery screen is still there. Have tried to reset the Kindle but the Empty Battery sc… read more
Thomas
Thomas
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Associate Degree
1,712 satisfied customers
My kindle went down to "critical battery"....your battery is
My kindle went down to "critical battery"....your battery is empty page on the screen. I followed the instructions on the screen for recharging it, but it is not recharging. What do I do?… read more
Thomas
Thomas
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Associate Degree
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I have the Kindle DX. I plugged it into my laptop to recharge
I have the Kindle DX. I plugged it into my laptop to recharge - it had about .25 left. At the end of the evening I unplugged it and the screen is frozen with the page regarding USB Mode: If you want t… read more
Thomas
Thomas
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Associate Degree
1,712 satisfied customers
My Kindle with keyboard has a frozen screen saying empty battery.
My Kindle with keyboard has a frozen screen saying empty battery. Have tried the 20 second holding of the slide and recharging for ten minutes and trying the 20 second hold but to no avail. This Kindl… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
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My kindle has not been used for about 3 months. It is frozen
My kindle has not been used for about 3 months. It is frozen on the empty battery screen. Even after sliding and holding power button for 15 seconds the empty battery screen is still there. I left it … read more
Dr. Fix-It
Dr. Fix-It
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My Kindle batter is empty. I tried to recharge but the
My Kindle batter is empty. I tried to recharge but the screen is garbled, it won't recharge after several tries, I am unable to power down. Nothing changes. Can you help?… read more
Thomas
Thomas
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I have a preowned model D00901. Battery is completely empty
I have a preowned model D00901. Battery is completely empty and getting critical battery message. I have recharged with my computer's USB and light has turned green but I still can't turn the Kindle o… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Hi, Ive had my Kindle for close to two years....not sure
Hi, I've had my Kindle for close to two years....not sure what generation it is. But I have the Critical Battery message on my screen with the message your battery is empty. I've tried several electri… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I havent used my Kindle in a while. The message on my Kindle
I haven't used my Kindle in a while. The message on my Kindle says Critical Battery. Your battery is empty. To continue using your Kindle, connect it to a power source. It may take a few minutes of ch… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My kindle dx has a battery problem. Critical battery. Your
My kindle dx has a battery problem. Critical battery. Your battery is empty. I have not been able to recharge the battery or have the Kindle respond. The charge light comes on for a short while and th… read more
MD Sadique
MD Sadique
Engineer
Diploma in Applied Electronics and Instrumentation
414 satisfied customers
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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