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Related E-Readers Questions
I have a Kindle fire that I have had for a number of years.
I have a Kindle fire that I have had for a number of years. The other day it died. I can not turn it on or do anything with it. I am thinking of buying a new one but don't know which model to buy. Any… read more
Randy Boman
Randy Boman
2,163 satisfied customers
RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE
RECEIVED NEW KINDLE FIRE 7 ABOUT 2 WEEKS AGO. WORKED FINE TIL LAST NIGHT. NOW LIGHT IS SO DIM I CANT SEE THE TEXT AND CAN BARELY SEE THE BOOKS. THIS IS MY 3RD KINDLE. THE LAST ONE WON'T CHARGE. THE ON… read more
Josh
Josh
It Support Specialist
Associate Degree
7,132 satisfied customers
Overnight I lost part of my screen.. 1st gen kindle reader.
used the reader during the day, went to turn it on, part of the screen was hatched almost like scratched...screen is not broken (yesterday) tried turning it off then on...tried seeing if it needed charged, just changed the screens/areas … read more
Aparna Indresh
Aparna Indresh
Engineer
Electronics & communication engineering
121 satisfied customers
I am not sure of the model that this Kindle Fire actually is
I am not sure of the model that this Kindle Fire actually is as it was passed on to me by my son. It has worked very well for a couple of years being used as another tablet primarily. In the last day … read more
Nathan
Nathan
Bachelors of Science
33,603 satisfied customers
Kindle HD 8. Will not turn on. Screen 100% dark Soft reset
Kindle HD 8. Will not turn on. Screen 100% dark Soft reset did not work. Battery dead? … read more
Richard
Richard
Customer Service
IT Manager, Consultant
2,142 satisfied customers
MY KINDLE SUDDENLY TURNED OFF WHEN I WAS LISTENING TO A
MY KINDLE SUDDENLY TURNED OFF WHEN I WAS LISTENING TO A BOOK. … read more
Josh
Josh
It Support Specialist
Associate Degree
7,132 satisfied customers
Yesterday my kindle started flipping off and I had to continuously
Yesterday my kindle started flipping off and I had to continuously restart it from the original page with the outline of the tree. Then I had to go back through all the steps to get to the page I had … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
18,877 satisfied customers
kindle is frozen i see ghost letters no response to anything
kindle is frozen i see ghost letters no response to anything this is new but the kindle has frozen before but reboots itself… read more
Cory
Cory
Vocational, Technical or Trade Scho
653 satisfied customers
Used my kindle yesterday without issue (and when I set it down,
Used my kindle yesterday without issue (and when I set it down, I had about 75% battery power left. Found my kindle this morning TOTALLY blank, no indication of power on the power button, unable to tu… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have a Kindle reader Model #D00611. Havent used it for
I have a Kindle reader Model #D00611. Haven't used it for sometime and decided to read a book i had downloaded. It appeared that the screen wanted to open but it was "ghosting" and never cleared up so… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Dear Sir or Madam I used my kindle yesterday, and today
Dear Sir or Madam I used my kindle yesterday, and today it will not turn on. I have plugged it in thinking it needs a charge, I do get green light next to the plug-in port. The bottom left corner has … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have an Amazon Kindle 3G for about a yr. The battery had
I have an Amazon Kindle 3G for about a yr. The battery had completely run down and there was a message on it that it needed to be charged. I have done this but the screen only shows a faint outline of… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle screen is broken (it appears in tact but you can
My Kindle screen is broken (it appears in tact but you can only see anything other than grey at the bottom of the screen - like a 1\4 of an inch). There are a few dark gray lines/squiggles, it reminds… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I have one of the first kindle models. Suddenly today the
I have one of the first kindle models. Suddenly today the screen won't completely light up. I am presently charging it to see if that's the problem. I have already slide the switch to the right and he… read more
Simit
Simit
Bachelor's Degree
3,758 satisfied customers
Kindle stopped working after last charge of approx 4 hrs.
Kindle stopped working after last charge of approx 4 hrs. Partial display of about 70% of screen is very dark & top of screen has an irregular shape with a white ghosted partial image of another page.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
dropped my kindle yesterday. worked fine after until today
dropped my kindle yesterday. worked fine after until today when it just won't turn on. tried to charge battery thinking perhaps it was dead but the charging light doesn't come on at all. could the bat… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Greetings! My Kindle slipped from my arms yesterday and it
Greetings! My Kindle slipped from my arms yesterday and it is now not operable. Let me explain: It fell on the upper right=hand corner. Now that part of the screen is lighter and it looks as if I can … read more
Andy
Andy
Ereader Expert
MS Electrical Engineering
23,538 satisfied customers
we just received a brand new kindle for my eight year old daughter
we just received a brand new kindle for my eight year old daughter yesterday. it worked fine yesterday and throughout the day today. however, it has entered sleep mode and seems to be frozen there. th… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
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Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

600 satisfied customers

Vice President of an Electronics Repair Company

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

Andy

Andy

Ereader Expert

23,538 satisfied customers

11yr exp. MS Elec Engg, Design Engineer.

Sijad H.

Sijad H.

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75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,142 satisfied customers

Avid repairer and trouble shooter of E-Readers

Aric

Aric

Technician

1,906 satisfied customers

15+ years in the field. Owner of AV Installation, OEM and Repair company

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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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