E-Readers

E-reader questions? Ask an electronics Expert.

Connect one-on-one with {0} who will answer your question

Related E-Readers Questions
Is is stuck on wake up and will not allow me to restart it.
Is is stuck on wake up and will not allow me to restart it. … read more
Electronics Man
Electronics Man
President
B.S. in Business Administration
1,479 satisfied customers
Frozen on the first page of books list. Fully charged.
Frozen on the first page of books list. Fully charged. Strong RF signal. Non-responsive to any and all buttons. Pushing the on/off switch to the right, the left side LED illuminates after approximatel… read more
Randy Boman
Randy Boman
Internet Technology Consultant
High School or GED
2,307 satisfied customers
My Kindle Touch Paperwhite is stuck on the screensaver
My Kindle Touch Paperwhite is stuck on the screensaver screen. I have tried holding the power button for one minute then releasing or three minutes multiple times. It is fully charged. … read more
Cris
Cris
1,945 satisfied customers
My kindle screen is frozen, it is fully charged but none of
my kindle screen is frozen, it is fully charged but none of the touch buttons respond. I can see my library but can't do anything … read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
21,751 satisfied customers
I have an older Amazon Kindle model number D00901 that I
Hi Pearl. I have an older Amazon Kindle model number D00901 that I have tried to reboot for the thirty seconds but nothing happens when it is fully charged. … read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
39,194 satisfied customers
My Kindle paperwhite 6th edition will not highlight unless
My Kindle paperwhite 6th edition will not highlight unless I reboot and then only for a while… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
39,194 satisfied customers
, I charged my kindle to continue to read my book but
Hello, I charged my kindle to continue to read my book but my power button keeps shutting down and my kindle cover is frozen. The cover shows part of the book I was reading, and a blured picture on Ha… read more
Anthony_Infotech
Anthony_Infotech
Self Employed
Vocational, Technical or Trade Scho
21,751 satisfied customers
I have fully charged my Kindle reader. It shows a green light
I have fully charged my Kindle reader. It shows a green light when I attempt to turn it on but it does not respond. I have tried all the suggestions based on other users comments but with no luck. Alt… read more
Cris
Cris
1,945 satisfied customers
I have held the power button for thirty seconds and my kindle
I have held the power button for thirty seconds and my kindle is still frozen what do I do… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My Kindle crashed....screen has last page I was reading, but
My Kindle crashed....screen has last page I was reading, but print disappears on right margin. Bold line is now down center of page. Can't turn off, or reboot. Where to send for repair? Will this be c… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
My kindle (3G ) has frozen - I have tried everything like clicking
My kindle (3G ) has frozen - I have tried everything like clicking on for 30 seconds/ making sure it is fully charged(except I can't tell as I can't get out of the 'resting picture' What shall I do?… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
I have a kindle 3G. It has stuck on one of the sleeping pages
I have a kindle 3G. It has stuck on one of the sleeping pages which I can't remove. The picture occipies about 2/3 of the page, and the machine seems to be working underneath the stuck page so far as … read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
My kindle is frozen at its screen saver. Nothing i do can
My kindle is frozen at its screen saver. Nothing i do can wake it up. Tried rebooting, charging it for 24 hrs, switching on/off nothing happens. Whenever i connect it to my pc, my laptop cannot find t… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
My Kindles screen is frozen with lines across the screen;
My Kindle's screen is frozen with lines across the screen; model number D00901; fully charged and I've tried sliding and holding power switch for 20 seconds Darryl Pentagon, Wash DC… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
Last week I bought my third Kindle, a 3G. The instructions
Last week I bought my third Kindle, a 3G. The instructions were to plug it in and use it while it charged. I did so. Nothing happened. A week later it has dowloaded only one archived file, an issue of… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My kindle is only two weeks old. Now I cant get open it...Cant
My kindle is only two weeks old. Now I can't get open it...Can't get the dormant screen to open expect partially at the bottom. I have it fully charged and attempted to hold the on bar "on" for 15 sec… read more
AnswerManRob
AnswerManRob
Top Technician
Bachelor's Degree
10,789 satisfied customers
My new kindle (Order number ID 102-9134357-0916238) is frozen.
My new kindle (Order number ID(NNN) NNN-NNNN0916238) is frozen. I am unable to open it by sliding the power switch. I has worked fine until last week. Is there something that I can do to "waken" it?… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
I presented a problem 20 minutes ago. Gave my AE Card info
I presented a problem 20 minutes ago. Gave my AE Card info and the only thing that happened was the screen said this web site is not available. My original problem presented was after sliding and rele… read more
Aric
Aric
Owner/Operator of a custom AV company
Run A/V and repair business for over
39,194 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

My Expert answered my question promptly and he resolved the issue totally. This is a great service. I am so glad I found it I will definitely use the service again if needed.

One Happy CustomerNew York

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

Thank you for all your help. It is nice to know that this service is here for people like myself, who need answers fast and are not sure who to consult.

GPHesperia, CA

I couldn't be more satisfied! This is the site I will always come to when I need a second opinion.

JustinKernersville, NC

Just let me say that this encounter has been entirely professional and most helpful. I liked that I could ask additional questions and get answered in a very short turn around.

EstherWoodstock, NY

Thank you so much for taking your time and knowledge to support my concerns. Not only did you answer my questions, you even took it a step further with replying with more pertinent information I needed to know.

RobinElkton, Maryland

< Previous | Next >

Meet the Experts:

Dan T.

Dan T.

Master Technician

142 satisfied customers

DoD master electronics technician

Steve G.

Steve G.

Engineer

603 satisfied customers

Vice President of an Electronics Repair Company

Dr. Fix-It

Dr. Fix-It

Technician

1,381 satisfied customers

... its a whole library in your hands.

Kriptokrit

Kriptokrit

E-Readers Technician

1,320 satisfied customers

Over 14 years of experience in Electronics support service.

MD Sadique

MD Sadique

Engineer

414 satisfied customers

Engineer in Applied Electronics & Instrumentation with 10 yrs+ experience in troubleshooting Electronic Devices and Repair

Sijad H.

Sijad H.

Technician

75 satisfied customers

3+ years repairing various handheld electronics systems

Richard

Richard

Customer Service

2,388 satisfied customers

Avid repairer and trouble shooter of E-Readers

< Previous | Next >

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x