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Repair to a nook by Samsung ,were. The past two weeks .It is
The past two weeks .It is asking for a password ***** wear as before it did not. … read more
Josh
Josh
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Nook is frozen in enter code page, went from keyboard mode..
nook is frozen in enter code page, went from keyboard mode.. did not have a chance to enter code... straight to enter code screen ... keyboard is blank … read more
Cris
Cris
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My NOOK notified me to plug in the charger. I have done this
My NOOK notified me to plug in the charger. I have done this (tried several outlets) but the message remains and the device is not charging. … read more
Anthony_Infotech
Anthony_Infotech
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Vocational, Technical or Trade Scho
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I was reading my nook it said battery was low. I pulugged it
i was reading my nook it said battery was low. I pulugged it up then it went to software download now it wont come back on. … read more
Cris
Cris
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My Nook won't turn even when charging, model sm-7280 which I
My Nook won't turn even when charging JA: What's the make/model of your device? How old is it? Customer: model sm-7280 which I bought mid 2016 JA: How long has this been going on? What troubleshooting… read more
Russell H.
Russell H.
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When I turn my Nook on, it gets up to 99% and freezes. The
When I turn my Nook on, it gets up to 99% and freezes. The 99 keeps blinking. I've tried turning it off and on a few times , but it does the same thing. Its about 5 yrs. old.… read more
AnswerManRob
AnswerManRob
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My Nook won't accept a charge. When I plug it into the computer or to the wall it wil
My Nook won't accept a charge. When I plug it into the computer or to the wall it will power up, but then tell me I need to charge and in about 30 seconds, cuts back off. I have used two different pow… read more
AnswerManRob
AnswerManRob
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My son received a nook tablet for Christmas and one day it
My son received a nook tablet for Christmas and one day it just stopped working. We tried charging it, but nothing helped. It was never dropped or damaged. It is frozen and we cannot even start it. An… read more
Thomas
Thomas
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After working very well, around Christmas Netflix no longer
After working very well, around Christmas Netflix no longer works on my Nook Tablet. The characteristic reddish-orange Netflix opening screen, with the rotating circle segments, but shortly thereafter… read more
Dr. Fix-It
Dr. Fix-It
Technical Lead
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I keep getting a "A Problem occured. Please try again. If
I keep getting a "A Problem occured. Please try again. If you continue to to receive this contact...... When I get it back working it has the wrong book showing. I have to go back to the library and p… read more
Dr. Fix-It
Dr. Fix-It
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Hi, I bought Kindle Fires for all my family members this Christmas.
Hi, I bought Kindle Fires for all my family members this Christmas. Already two of them aren't working. 1) My daughter's might have been discharged for a while. Now it won't hold any charge. It does w… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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my nook tells me they are having trouble processing my request.
my nook tells me they are having trouble processing my request. while I was reading my book this message appeared wiith some frequency wehn I woould turn a page. What can I do to make the nook work be… read more
Viet - Printer Tech
Viet - Printer Tech
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I have a first edition nook, purchased at christmas, 2010.
I have a first edition nook, purchased at christmas, 2010. My bottom touch screen stays dark although if I tap where the menu icons shoud be, it responds on the main screen just fine (pulls up my libr… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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My nook has stopped responding. I can not get the page to
My nook has stopped responding. I can not get the page to change. I can not get it to turn off. I have removed the battery and the screen display remains unchanged. I have plugged it into a wall a out… read more
AnswerManRob
AnswerManRob
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Recieved two kendles for wife and I at Christmas. Have frequently
Recieved two kendles for wife and I at Christmas. Have frequently used mine. Today, after reading this morning, just picked it up and the screen was blank (not sleep mode picture). Can not activate. P… read more
Mike
Mike
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My daughter dropped her nook. Short distance and inside protective
My daughter dropped her nook. Short distance and inside protective case, but now screen is not functioning correctly. I tried a hard reset, but didn't help. I am guessing it needs repair. Anything els… read more
Dan T.
Dan T.
Master Technician
Associate Degree
142 satisfied customers
My Nook has been attempting to download software update version1.5
My Nook has been attempting to download software update version1.5 for two days. It has blocked my nook and I cannot get into it at all now. Earlier I got in and it said it was resetting to factory se… read more
James
James
Field Service Engineer
Vocational, Technical or Trade Scho
I have a software update -version 1.5- available but can not
I have a software update -version 1.5- available but can not determine how to download it. One option is a wi-fi hotspot at your local B&N (60 miles away for me / 120 round trip). I have the more cost… read more
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Mike
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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