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I have Kindle Model number D00901. I left it plugged in and
I have Kindle Model number D00901. I left it plugged in and connected to WiFi … read more
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Viet - Printer Tech
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My Kindle is stuck, saying it is unable toconnect but it is
My Kindle is stuck, saying it is unable toconnect but it is in the same location it has been for the past months when it worked fine. Nothing happens when I push any of the buttons except the "c" lett… read more
AnswerManRob
AnswerManRob
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I have 1st generation kindle. Dropped it and it landed flat
I have 1st generation kindle. Dropped it and it landed flat on the floor face down. It is frozen. I have recharged it. I have tried several times to wake it up. It has a "sleep picture" on the screen.… read more
AnswerManRob
AnswerManRob
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Hi I have my sisters amazonkindle. I seem to have locked
Hi I have my sister's amazonkindle. I seem to have locked it up!! Help! It was open, I was reading (and had been for days), I put it down, came back, picked it up, and it went into its 'sleep' mode sh… read more
AnswerManRob
AnswerManRob
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my kindle appears to be frozen. will not allow me to get out
my kindle appears to be frozen. will not allow me to get out of sleep mode also will not charge… read more
Simit
Simit
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My kindle 3G no longer turns on. The charging light indicates
My kindle 3G no longer turns on. The charging light indicates it is fully charged but the slider does not wake it. Is there any way to fix it?… read more
Simit
Simit
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I purchased one of the original kindle readers about 2 years
I purchased one of the original kindle readers about 2 years ago for my grandson (we also have a Fire and a Kindle touch). It appears it has frozen. He last used it about 2 months ago. I tried holding… read more
AnswerManRob
AnswerManRob
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my kindle seems to be frozen. I cannot wake it up nor turn
my kindle seems to be frozen. I cannot wake it up nor turn it off (it appears to be in sleep mode). i have tried holding the power switch but nothing changes.… read more
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Cris
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Kindle is in sleep mode. Will not wake up by sliding switch
Kindle is in sleep mode. Will not wake up by sliding switch or by pressing any other button.Does not charge from computer(my normal method of charging)My computer does not seem to know it is there.… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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Hello My kindle (2nd generation) has been frozen for weeks.
Hello My kindle (2nd generation) has been frozen for weeks. The screensaver is frozen and I cannot get the kindle to wake up despite sliding the tab over to wake it up. On my first kindle there was a … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
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My kindle is stuck in sleep mode. Slide and release of the
My kindle is stuck in 'sleep' mode. Slide and release of the power switch does not wake it. Connecting it to the charger does not result in a light near the power switch. Was working fine 2 hours ago.… read more
AnswerManRob
AnswerManRob
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Bachelor's Degree
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Yesterday, I asked a question about my Kindle reader. My Kindle
Yesterday, I asked a question about my Kindle reader. My Kindle password XXXXX XXXXX The answer provided did not solve the problem. Please help… read more
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kindle screen frozen,small triangle in bottom left hand corner
kindle screen frozen,small triangle in bottom left hand corner where part of words slide to release appears but white out on rest of screen, have held down slide on button for 20 seconds but nothing h… read more
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My kindle is frozen in sleep mode. I was using it on text
My kindle is frozen in "sleep" mode. I was using it on text readingmode with sleep activated. When I went to switch it back to "wake, it wouldnt come on. I pressed the appropriate buttons and eventual… read more
namstech
namstech
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When I slide and release the power switch the reader does not
When I slide and release the power switch the reader does not wake up? What do I do to wake the reader up?… read more
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The brand new Kindle that I received at Christmas is frozen
The brand new Kindle that I received at Christmas is frozen in the sleep mode. It was fully charged upon receipt, I have only used it for about one (1) hour because of a heavy work load. I tried to us… read more
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My Kindle, the newest one, purchased recently, was working
My Kindle, the newest one, purchased recently, was working fine until yesterday. I had already purchased two books and had been reading them, along with the instructions. As a Christmas present, I rec… read more
AnswerManRob
AnswerManRob
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My Kindle wont turn on. The screen is showing one of the sleeping
My Kindle won't turn on. The screen is showing one of the sleeping mode pages. I recharged it and nothing changed. When I slide the on-off switch, nothing happens. It is a month to 6-wks old and worke… read more
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Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

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