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Related E-Readers Questions
Frozen and won't wake up. Help. Fully charged now. Will try
Frozen and won't wake up. Help JA: When did you last charge your e-reader? Customer: Fully charged now JA: Have you tried a force reboot (pressing and holding the power button for a minute)? Customer:… read more
Aric
Aric
Technician
Run A/V and repair business for over
55,802 satisfied customers
model no Doo901 The screen froze then went blank and I now
model no Doo901 The screen froze then went blank and I now get no response at all It is fully charged and the green light is on… read more
Rob
Rob
Vocational, Technical or Trade Scho
578 satisfied customers
My Kindle has "frozen". After some weeks of non use, it does
My Kindle has "frozen". After some weeks of non use, it does not wake when I slide the power switch. It is charged and I see a green lightto the left and then right of the power switch when I slide it… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Mr Kindle screen is frozen with the screen saver on and message
Mr Kindle screen is frozen with the screen saver on and message at bottom "Slide and release the power switch to wake". I have plugged the Kindle to power until "green light" came on. Then I hled the … read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
hi i have a amason kindle brought 6 weeks ago in perth western
hi i have a amason kindle brought 6 weeks ago in perth western australia. i am in thailand. it worked well. but now the screen is stuck on ''Kindle with Tree'' and says, slide and release the power sw… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
My Kindle has frozen with a picture of Mark Twain on the screen.
My Kindle has frozen with a picture of Mark Twain on the screen. The picture looks ok but from the neck down there are small white horizontal lines on the left of the screen and instead of "switch to … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi I have my sisters amazonkindle. I seem to have locked
Hi I have my sister's amazonkindle. I seem to have locked it up!! Help! It was open, I was reading (and had been for days), I put it down, came back, picked it up, and it went into its 'sleep' mode sh… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I would like to use my amazon kindle but have no idea how to
I would like to use my amazon kindle but have no idea how to get it started. I have fully charged it and the screen reads "slide and relaese the power switch to wake", I am unable to slide anything as… read more
John
John
Bachelor's Degree
6,222 satisfied customers
I have a very basic Kindle that I bought a year ago. The power
I have a very basic Kindle that I bought a year ago. The power switch isn't working - seems to be frozen or locked. I can't wake up my Kindle. Would appreciate your help. Thanks, Elizabeth… read more
PramitP
PramitP
Self-Employed
Diploma
929 satisfied customers
My screen is frozen on the page with the tree and boy, saying
My screen is frozen on the page with the tree and boy, saying SLIDE AND RELEASE THE POWER SWITCH TO WAKE I have tried plugging it to a wall for 2 minutes , doesn't work I had charged it over night on … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
I cannot get my Kindle to wake up! I just plugged it into
I cannot get my Kindle to wake up! I just plugged it into the computer to see if that would help; the orange light came on, faded out, and then came on again. But it's like the Kindle is frozen. Can y… read more
Andy Mont
Andy Mont
Researcher
Master's Degree
251 satisfied customers
Hello My kindle (2nd generation) has been frozen for weeks.
Hello My kindle (2nd generation) has been frozen for weeks. The screensaver is frozen and I cannot get the kindle to wake up despite sliding the tab over to wake it up. On my first kindle there was a … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Hi! I bought Kindle 2 about 2 months ago. Today, I gave my
Hi! I bought Kindle 2 about 2 months ago. Today, I gave my grandma a book to read. When I returned, she showed me Kindle with a frozen screen (i don't know what she did). I reseted Kindle, holding the… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
The amazonkindle is charged (green light is on) but the device
The amazonkindle is charged (green light is on) but the device will not respond to the slide and release power switch to wake. The Kindle device is currently showing the screen saver that was displaye… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
When I slide and release the power switch the reader does not
When I slide and release the power switch the reader does not wake up? What do I do to wake the reader up?… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
I just tried to start up my Kindle I recd for Xmas. Nothing
I just tried to start up my Kindle I rec'd for Xmas. Nothing happened. I plugged it in thinking it may need to be charged - still nothing. The screen says "slide and release the power switch to wake" … read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
Kindle broken, white screen. Will not start. Fully charged.
Kindle broken, white screen. Will not start. Fully charged. Happened during a session, looking at amazon books, WIFI. Help… read more
namstech
namstech
Software Development Engineer
Master's Degree
546 satisfied customers
My Kindle, the newest one, purchased recently, was working
My Kindle, the newest one, purchased recently, was working fine until yesterday. I had already purchased two books and had been reading them, along with the instructions. As a Christmas present, I rec… read more
AnswerManRob
AnswerManRob
Electronic Technical Support Specialist
Bachelor's Degree
10,232 satisfied customers
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