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Hi, i`m Richard, a Veterinarian from the UK. Hopefully I can help today.
Does she seem aware of it? Does she have accidents in her bed? Wet patches where she has been laid down?
I`m afraid I am unable to offer a live phone call from the UK, but I am happy to continue here. if you would prefer, I can opt out and one of the other vets may be able to offer this service?
Ive referred you to customer services