Ask a Dog Vet and Get Answers to Your Dog Health Questions
Hello, JACustomer. I have been a Veterinary Nurse for over 15 years and would be happy to help you today. I'm reviewing your question right now.
There is an attachment function on the page that should allow you to post pictures and video. If it fails to load, the files are likely too large. You can also use websites like Imgur.com and youtube.com to upload pictures and video respectively. Once this is done, a set of links will appear. You can then post the link back and I can access them. If this does not work and you’d prefer to text them directly to my cell phone, let me know. There is an additional charge for this, but it can make the job of sending pictures or video much more simple. Just let me know what works for you. I’ll be standing by.
I will contact customer service for you. They can have you send a video in and share it with me. We do not have dedicated emails through the site.