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Hello, I'm Dr. Deb and will do my best to help with this concern about Chloe.
Actually, this may look worse than it actually is, fortunately, since it looks fairly superficial. The following is how I'd treat her if she were my patient:
1. I'd gently clean the skin with otc dilute Betadine or Iodine (to the color of weak tea) twice a day. Avoid peroxide which can retard healing and alcohol (which may burn as you no doubt know).
2. Then I'd apply a small amount of topical antibiotic such as Neosporin or Neomycin.
3. Another good product will be Vetericyn Spray which can help with healing of just about any skin issue. It may be available at local pet/grain stores or may be purchased online.
You should start to see healing in just a few days but if you don't and/or the lesion worsens, then a vet visit may be wise.
I hope this helps, Deb
I'm so sorry that I had to step away from my computer and have just now seen your additional question.
Just warm water will be fine to use. Another option would be any product with Chlorhexiderm on the label such as Hibiclens. I wouldn't use plain soap since this might be a little irritating if it's not completely washed off.
I'm just following up on our conversation about Chloe. How are things going with her skin? Deb