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jadedangel57, owner
Category: Dog Veterinary
Satisfied Customers: 19678
Experience:  breeder/ vet assistant.
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He has a medium size lump on his neck and the mass is

Customer Question

He has a medium size lump on his neck and the mass is somewhat hard
JA: I'm sorry to hear that. Some lumps are serious and some aren't. Let's see what the Veterinarian has to say. What is the dog's name and age?
Customer: Ivory
JA: How old is Ivory?
Customer: 10
JA: Is there anything else the Veterinarian should be aware of about Ivory?
Customer: It down seem to hurt, I just found it
Submitted: 9 months ago.
Category: Dog Veterinary
Expert:  Drhollowayvet replied 9 months ago.

Hello my name is***** but you can call me Dr. H, and I am a licensed veterinarian. I understand you have concerns about a lump on your pet Ivory. I can help you determine if this is a suspicious looking mass that should be evaluated by your vet or if it appears to be most likely a benign mass.

Please send a photo to the chat for my review. There is an icon just above the chat box here that says either "Attach photo" or "Add file" that can be used to send a photo to me that is saved on your computer. I usually take a photo with my phone, email it myself, and save it to my computer first. Let me know if you have any trouble with this. Thank you.

- Dr. H

Customer: replied 9 months ago.
I'm having trouble sending it
Expert:  Drhollowayvet replied 9 months ago.

Ok were you able to find the icon?

Expert:  Drhollowayvet replied 9 months ago.

Or are you having trouble finding the file you saved it under?

Customer: replied 9 months ago.
What is this you have my latest card on file
Customer: replied 9 months ago.
Are you going to answer
Expert:  Drhollowayvet replied 9 months ago.

You will have to go through customer service to get this rectified. I don't handle the money part unfortunately. And sometimes the system does malfunction for some unknown reason.

Expert:  Drhollowayvet replied 9 months ago.

Or we can continue the conversation through the chat if you wish. You can also try to request the phone consult again to see if it will go through.

Expert:  Drhollowayvet replied 9 months ago.

Customer care informed me that you should have gotten an email concerning the phone call request and the next steps to rectify this.

Expert:  Drhollowayvet replied 9 months ago.

I have not gotten a response from you in quite some time, and I am turning in for the night so I will open this question up to other experts if you need further assistance. Best wishes with your pet.

- Dr. H

Expert:  jadedangel57 replied 9 months ago.

Hi JaCustomer,

My name is ***** ***** I’ve been involved professionally with dogs in the health and behavioral fields for over 18 years. It will be my pleasure to work with you today.

This could be swollen lymph gland, abscessed tooth or possibly an salivary gland problem depending on where on the neck it is. Usually with a salivary gland problem you will also see excessive drooling.

Swollen lymph nodes can be due to many causes including infections, autoimmune diseases, fungal and bacterial infections and lymphoma (cancer). You can read about the lymphatic system in the dog here:

An abscessed tooth can sometimes cause lumps or swelling of the muzzle or jaw and upper neck. You will want to check your dog’s mouth and look for any broken or discolored teeth. If you find any, buffered aspirin can be given to a dog with a dosage of up to 5 mg per pound every 12 hours for pain until your dog can be seen by your Vet. Keep in mind that a dog's body does not metabolize aspirin in the same way as a human and thus should not be given more than a day or two without contacting your Vet. The aspirin may need to clear your dog’s system before other medications can be given, so keep that in mind if you decide to give aspirin and be sure and tell your vet when your dog is seen.

Check just under your dog’s jawbone for a swelling and under your dog’s tongue for a swelling. This is where some of your dog’s salivary glands are located. If you find a swelling here, it’s possible your dog has an accumulation of fluid near the salivary gland called a sialocele which is causing your dog to salivate more. This condition does require your dog to be seen as soon as possible. You can read about it here:

Now there are various other lumps that might occur anywhere on the body. . A lump may indicate cancer, but many such growths are harmless. Many lumps are not painful or bothersome. It may be a fatty tissue deposit called Lipomas or a wart or a hematoma, but to be positive your vet will need to test the lump to be sure.

Any lump found on your animal should be tested to determine if it is a cancerous or benign lump. Your vet will want to perform a fine-needle aspiration or other appropriate test. It is performed quickly and allows some of the cells of the lump to be evaluated by the veterinary pathologist. This test will allow the vet to determine the nature of the lump and take the necessary steps to remove it. Some vets will leave it alone if it is not serious. If it is an abscess, he may just drain it and prescribe antibiotics. Lumps that are solid feeling, feel attached and fast growing should be checked as soon as possible as these are the ones that are more likely to be serious.

Here are a few sites for additional information and pictures to allow you to get an idea based on the physical characteristics..

Picture of Lipoma

Picture of Hemangiosarcoma

Picture of a mast cell tumor (mast tumor site)

Information on Canine Oral Papilloma virus


I hope this information is helpful to you. If you would like any additional information or have more questions please don’t hesitate to press the reply to expert or continue conversation button so I can address any issues you still have . If you do find this helpful, please take this opportunity to rate my answer positively so I am compensated for my time.

Expert:  jadedangel57 replied 9 months ago.

Hi Again,

I just thought I'd check in to see how things are going for you and your dog. Let me know if my answer was helpful.