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Dr. John
Dr. John, Texas Veterinarian
Category: Dog Veterinary
Satisfied Customers: 5222
Experience:  Over 14 years of clinical veterinary experience
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Tip of both of the dog' s ear is raw. No fur

Customer Question

Tip of both of the dog' s ear is raw. No fur
Submitted: 1 year ago.
Category: Dog Veterinary
Expert:  Jennifer Van Noy replied 1 year ago.


I’m Dr. Jenn and I’m a licensed veterinarian with 18 years of experience. I’m here to help with your question about Teddy.

I’m so sorry you’re having this problem, but glad you’re looking for the information you need. You may join the conversation at any time by typing in what you want to say then clicking REPLY or SEND. Then we can chat back and forth until you’re satisfied with the information I’ve provided. I’ll do my best to earn your good rating, because that’s the only way I receive any compensation for helping you.

In order to help me help you better, I’ll need a little more information. To start with, please tell me:

  • Has Teddy had any skin issues in the past?
  • Is Teddy outdoors a lot?
  • Are you able to take a photo of the lesion and upload it for me to see?
Customer: replied 1 year ago.
No skin issues. Husky mix/ outdoor a lot. I have pics
Expert:  Jennifer Van Noy replied 1 year ago.

I received the picture. Working on a response.

Customer: replied 1 year ago.
Did u get pic ?
Wrong number(###) ###-####
Expert:  Jennifer Van Noy replied 1 year ago.

I did get the picture. I'm happy to talk. Can you request the phone call again?

Customer: replied 1 year ago.
I think I did.
Customer: replied 1 year ago.
Expert:  Jennifer Van Noy replied 1 year ago.

It isn't coming through for me. It is telling me payment failure. You may have to touch base with Customer Service. Unfortunately, that isn't an area that I can help with.

Customer: replied 1 year ago.
Fraud detection
Expert:  Jennifer Van Noy replied 1 year ago.

Ah. Well, that's good, right? Better your CC company do that and be safe!