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Hi, I can help you with your question today.
How long has Luka been scratching like this?
Does she lose sleep itching?
I'm sorry I wasn't available at the time, if we are online together again I could do a call with you.
In the meantime, I'm suspicious of two different things.
We see many different conditions that are itchy, but few cause this kind of extreme itching that causes them to damage their own skin.
Based on what you describe, I wonder if she might have either a flea allergy (which can continue in spite of the flea shampoo) or sarcoptic mange. Has your vet ever tried to treat her for suspected mange?
OK, we just need to use a better product than flea shampoo then. Have you used topicals in the past? Things like Frontline or Advantix for example?
Yes, but they are very effective! Another option would be a Seresto collar. These are more expensive as an initial investment, but are less expensive over the long run. Each collar lasts 8 months.