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Will not start, SERV 4WD indicator on. Have checked no

Customer Question
Will not start, SERV...

Will not start, SERV 4WD indicator on

Mechanic's Assistant: Have you checked the battery, particularly the terminal connections? Are they corroded?

Have checked no problem found

Mechanic's Assistant: What is the model/year of your Dodge?

2011 ram 2500 6.7 cummins

Mechanic's Assistant: Are you fixing your Ram yourself? What have you tried so far?

Checked fuses, removed neg terminal on battery to try to reset....no good

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Nothing else

Submitted: 3 months ago.Category: Dodge
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Answered in 4 hours by:
3/27/2018
Dodge Mechanic: Chris (aka-Moose), Technician replied 3 months ago
Chris (aka-Moose)
Chris (aka-Moose), Technician
Category: Dodge
Satisfied Customers: 52,646
Experience: 16 years of experience
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Welcome, I'm Chris (aka-Moose).

  • THE TIME I AM ONLINE, 7 days a week normally online around midday and then late evening until early morning.
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Will it at least crank?

Is the theft light off with the key on?

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Customer reply replied 3 months ago
Will not crank, no theft light
just clicks like dead battery, no turnover.
Dodge Mechanic: Chris (aka-Moose), Technician replied 3 months ago

At the large wire on the starter is the large wire showing battery voltage 12.6 volts?

What voltage does the little wire on the starter show when trying to start?

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Dodge Mechanic: Chris (aka-Moose), Technician replied 3 months ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my response. If any part of my response is unclear, please let me know. It’s my goal to deliver excellent service, so if I've done that, please don't forget to give me a 5-star rating.You can still reply. I want to make sure you were pleased with what you paid for.

Thanks Chris

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