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I had to replace my batteries on my 02 dodge 2500 cummins,

Customer Question
I had to replace...

I had to replace my batteries on my 02 dodge 2500 cummins, hooked back up, alarm went off, shut off with remote, went to start truck and nothing. I have been reading that the evsii has a starter kill. Who do u reset the thing to get the truck started. I pushed the valet button and no luck. Help.

Mechanic's Assistant: Have you tried locking and unlocking the driver's side door using the key itself?

Yes, ty

Mechanic's Assistant: Are you fixing your B2500 yourself? What have you tried so far?

Tried key in drivers door, removing pos terminals and turning on key and reattaching terminals. Kinda at a loss

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Just need help please

Submitted: 2 months ago.Category: Dodge
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Answered in 2 hours by:
3/27/2018
Dodge Mechanic: Robert R, ASE Certified Master replied 2 months ago
Robert R
Robert R, ASE Certified Master
Category: Dodge
Satisfied Customers: 4,766
Experience: Dodge Master Certified, Dodge Sprinter Certified
Verified
Hello, welcome and thanks for asking your question. My name is***** a Certified Auto Technician with 27+ years experience. I will do my best to assist you. please keep in mind that I may need to ask questions of you before I can answer. When you reply please feel free to add as much detailed information as possible pertaining to your concern.
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Dodge Mechanic: Robert R, ASE Certified Master replied 2 months ago
Exactly what happens when you try to start it? Any sounds a at all?
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Customer reply replied 2 months ago
I have lights, all dash lights even radio. But it will not start. The glow plug turns on also. It has a evs ii alarm system, and I did some research, i read that it has a kill wire running to the starter. I found the switch under the dash for the alarm system, and found the way to possibly get around it. I read that you turn the key on, press the button in and turn the key to start at the same time. I don't know if that will work yet, the truck is at my friends shop, and going there tonight to try this. What do you think?
Dodge Mechanic: Robert R, ASE Certified Master replied 2 months ago

Try that and let me know. Also, Can you post the last 8 digits of the VIN so that I can do some research on this concern for you?

This will help me determine if it was originally equipped with a FACTORY Immobilizer System. It is possible that the EVSII and the Immobilizer became "Out of Sync" when you replaced the batteries...

Keep me posted...

Thank you,

Robert

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Dodge Mechanic: Robert R, ASE Certified Master replied 2 months ago
Hello,I just wanted to check in with you to see if you need more help with your concern. A non rated question normally times out within 7 days, so I wanted to stay in contact with you to see if the problem has been solved.If I have helped you resolve your concern and you have already rated my response, I want to say "Thanks, ***** ***** you know you can still follow up on this concern if needed. Also to let you know you can bookmark >"http://www.justanswer.com/car/expert-Robertr/?r=SprinterRob&bt=0" My Profile Page[/URL](Bookmark this link) in case you have another automotive question in the future. Make sure to begin your question with "Robert R" so I will be able to easily find itIf we are still working on your concern, please post a reply so we can continue.
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