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I HAVE 2005 DODGE RAM 2500 CUMMINS FIRST THING WHEN YOU TURN…

Customer Question
I HAVE 2005 DODGE...

I HAVE 2005 DODGE RAM 2500 CUMMINS FIRST THING WHEN YOU TURN YOUR KEY TO ON BUT DO NOT START THE LIGHTS ON CLUSTER COME ON, ABS,SEEATBELT,CHECKENGINE ETC. WELL MINE DON'T AND ALSO ODOMETER AND TRANS SELECTOR LIGHTS NOT ON, BLINKER LIGHTS ON DASH NOT WORKING BUT WORK OUTSIDE. THIS ALL STARTED ONE DAY I HEARD DINGING SOUND LOOKED DOWN AND AIRBAG LIGHT WAS ON THEN POOF LIGHTS WENT OUT, LASTED A COUPLE DAYS HEARD DING AGAIN AND ALL LIGHTS BACK ON? NOE THEY WENT OUT AND BEEN OUT FOR COUPLE WEEKS?

Mechanic's Assistant: Does the light stay on, or does it blink?

BLINK

Mechanic's Assistant: Are you fixing your Ram yourself? What have you tried so far?

YES AND I HAVE CHECKED FUSES, GROUNDS, BATTERY CABLES THE OBVIOUS?

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

TRUCK HAS 388K AND CHANGE ON IT.

Submitted: 3 months ago.Category: Dodge
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Answered in 16 minutes by:
3/22/2018
Dodge Mechanic: Pete, Auto Service Technician replied 3 months ago
Pete
Pete, Auto Service Technician
Category: Dodge
Satisfied Customers: 32,574
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.
I am here Sundays through Thursdays from around 5 am to 2 pm Mountain time.If you respond and I do not respond back right away I will do so as soon as I can.

Have you had the fault codes read out/checked at all with this issue here?

Let me know,thanks Pete

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Customer reply replied 3 months ago
I tried the self test but can’t see any code because lights on odometer aren’t working? Did not have it scanned at shop yet.
Dodge Mechanic: Pete, Auto Service Technician replied 3 months ago

O.k., the instrument cluster/gauge assembly on your model is also a computer built into one.It tends to fail internally unfortunately and causes an issue like your seeing here.

What needs to be done is to have the fault codes read out/checked using a compatible scan tool that will read all computers in your vehicle to see what codes are set and to see if it will communicate with the instrument cluster at all.If there is no communication then the power and ground signals need to be tested at the cluster to make sure they are all o.k. and present.If they are then the cluster needs replaced.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

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