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Right side rear passenger window will not operate from from…

Right side rear passenger...

Right side rear passenger window will not operate from from the rear control or the driver control.

Mechanic's Assistant: What is the model/year of your Dodge?

Dodge Journey 2015

Mechanic's Assistant: Are you fixing your Journey yourself? What have you tried so far?

I only called dodge dealership service center and the representative was not helpful.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I can try to fix it myself

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Answered in 3 minutes by:
3/17/2018
Dan
Dan, Technician
Category: Dodge
Satisfied Customers: 25,969
Experience: 2 Year Auto Diploma and Database Access
Verified

Hello, my name is ***** ***** I'm here to help get your problem solved.

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It sounds like problem is either the window motor, wiring in rear door jam, wiring in front drivers door jam, or the rear window switch. You can start by wiggling wires in door jams while trying to operate windows, if you can get window to work by wiggling wire loom you know there is a damaged wire. If that doesn't help next step is to unplug the window motor to check for power/ground while pressing switch down. If power/ground are good then replace the window motor if not replace the right rear window switch. Give me a few minutes and I'll try to find replacement instructions for you. Let me know if you have more questions, thanks.

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Here are also replacement instructions, my goal is to provide 5 star service so please let me know if you have any questions. Thanks.

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https://www.dropbox.com/s/qd2zc8p1vqlhtyv/window1.pdf?dl=0

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https://www.dropbox.com/s/q8jauyxmmwyu11v/window2.pdf?dl=0

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https://www.dropbox.com/s/vk3tfkkdftm4426/window3.pdf?dl=0

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Customer reply replied 4 months ago
Thanks dan ... if I took the car to a mechanic, can you give me a estimated ball park of the cost so I won’t be over charged?

I'd expect around a $300 repair total. Around a hour of labor and around $100-$200 for switch. Or if it is wiring around $200-$300 labor total. Let me know if you have more questions, thanks.

Dan
Dan, Technician
Category: Dodge
Satisfied Customers: 25,969
Experience: 2 Year Auto Diploma and Database Access
Verified
Dan and 87 other Dodge Specialists are ready to help you
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