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Eric
Eric, Automotive Repair Shop Manager
Category: Dodge
Satisfied Customers: 35844
Experience:  20+ yrs. experience as repair shop manager and technician.
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Got new dodge today. Forgot and stuck another key not same.

Customer Question

Got new dodge today. Forgot and stuck another key not same. Damaged key light came on. Tried other key no success. Horn blue. Disconnect battery. How do you resetdamagedker system?
JA: Can you turn the steering wheel at all? And what about the key? Is it worn or damaged?
Customer: Book says use key to reset horn but it won’t work.
JA: What is the model/year of your Dodge?
Customer: Ogge caravan 2017
JA: Are you fixing your Caravan yourself? What have you tried so far?
Customer: When horn started I just disconnected battery to stop horn.
JA: Anything else you want the mechanic to know before I connect you?
Customer: What else does he need?
Submitted: 8 months ago.
Category: Dodge
Expert:  Eric replied 8 months ago.

HI,

Unfortunately there is no DIY method. This REQUIRES a dealer level scan tool to reprogram it as the incorrect key causes loss of programming memory.

You can call around to your local locksmiths as most now have the scan tool and software to do this and can come out to your vehicle. If none do, then it would have to be towed in to a dealer to have this done.

I am sorry to be the deliverer of bad news here

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Customer: replied 8 months ago.
Is this ignition situation removed so won’t happens again?
Expert:  Eric replied 8 months ago.

HI,

No, it is just reprogrammed to mate your key back to the immobilizer control module.

It can happen again if the wrong key is inserted. This is not just a Dodge thing. Fords, GMs, Audis, MBs, BMWs, and just about every auto manufacturer does it this was as an additional antitheft feature. This way if someone uses a key that the immobilizer control module does not recognize, it will lock it out and prevent it from starting and require the same reprogramming before the correct key will work

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Expert:  Eric replied 8 months ago.

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