Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

I have a 1997 Dodge Ram 2500 diesel with auto tranny. My…

I have a 1997...

I have a 1997 Dodge Ram 2500 diesel with auto tranny. My problem is, I’ve replaced the alternator with a new not rebuilt, had batteries tested, inspected all battery cables, had the starter professionally rebuilt. The truck cranked once and ran for about 1 minute and shut off. When I say off, everything, no dome lights, no door buzzer, nothing. I disconnected the battery and everything reset when I reconnected the battery. But not every time I try the start the engine it clicks once and everything dies and I have to disconnect the battery to reset it. The check engine light goes out once the do not start engine light goes out. So I don’t think it’s in the pcm. What should I do next? The truck I’ve had since new with 163k miles and is in excellent condition. Thanks, Ron

Mechanic's Assistant: Does the light stay on, or does it blink?

Which light, check engine?

Mechanic's Assistant: Are you fixing your Ram 1500 yourself? What have you tried so far?

It’s a 2500 and yes I do my own work normally.

Show More
Show Less
Ask Your Own Dodge Question
Answered in 19 minutes by:
3/16/2018
Chris
Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 14,954
Experience: Dodge/Cummins and Chrysler Certified Master Tech
Verified
Hello, my name is ***** ***** I will be assisting you today.
Ask Your Own Dodge Question
Customer reply replied 5 months ago
Hi Chris, I hope you can point me in the right direction.
Customer reply replied 5 months ago
I was hoping you could help thru texting.
This problem you are having is a classic example of a poor battery cable connection, either at the batteries, or at the PDC (Power Distribution Center ) The PDC is the under hood fuse box and one of the large positive battery cables attaches to it. Check those cables again and check the ground cables where they attach to the engine block and body. Check that PDC cable connection closely. Let me know what you find.Chris
Ask Your Own Dodge Question
Customer reply replied 5 months ago
Thanks, ***** ***** hoping it was something simple. I’ll let you know in a couple hours as I’m not at the truck thus minute.
Sounds good! I will keep an eye out for your reply later today.
Ask Your Own Dodge Question
Customer reply replied 5 months ago
Chris,You were right, it looks like I either need new battery post clamps or new bolt\nuts in the clamps. The nuts are pretty bad and can’t quite tighten them satisfactly. Thanks and have a blessed weekend!!

You are very welcome! Glad I was able to help you! I hope this information/answer was helpful, and if so would you please help me and rate my service using the stars at the top of the page or 'accept' my answer.

Rating or accepting my answer does not cost you extra. It allows me to be credited for this Q&A.
If you cannot rate or do not see where to rate, please let me know!
You can ask follow-up questions after you rate or accept. Thank-you! and have a blessed weekend also!

Chris

Chris
Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 14,954
Experience: Dodge/Cummins and Chrysler Certified Master Tech
Verified
Chris and 87 other Dodge Specialists are ready to help you
Ask your own question now

Thank you!!

Chris

Ask Your Own Dodge Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a dodge mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Chris Your Own Question
Chris
Chris
Chris, Shop Foreman
Category: Dodge
Satisfied Customers: 14,954
14,954 Satisfied Customers
Experience: Dodge/Cummins and Chrysler Certified Master Tech

Chris is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

14,954 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

6,073 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,822 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,363 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,593 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
The immediate air suspension service/repair required message
The immediate air suspension service/repair required message keeps appearing on my 2018 ram rebel … read more
Chris
Chris
Shop Foreman
14,954 satisfied customers
The alternator went bad on my 2005 dodge Cummins and went I
The alternator went bad on my 2005 dodge Cummins and went I put the new alternator on and started it the truck started but the security lights started flashing and the horn started blowing. … read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
I have a 2015 Dodge Ram 2500. Engine light came on and was
I have a 2015 Dodge Ram 2500. Engine light came on and was told by the dealer that the truck needs the Cat Converter replaced (Code P249E). Bad news, no dealer has one and they are only getting one pe… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
The engine light keeps coming on. I disconnect the battery
the engine light keeps coming on. I disconnect the battery and it goes off for about a minute, then the light comes back on. I turned the ignition off and on and the code that came up was 121556. Tryi… read more
tim37857
tim37857
Mechanic
High School or GED
71 satisfied customers
No power, no start, 2010 Ram 1500, yes.....fuses, jump, no
no power JA: Is the power loss consistent, or does it fluctuate? Customer: no start JA: What is the model/year of your Dodge? Customer: 2010 Ram 1500 JA: Are you fixing your Ram 1500 yourself? What ha… read more
Chris
Chris
Shop Foreman
14,954 satisfied customers
Ram 1500 SLT 4 X 4 4 door: 2004 dodge ram 1500 with Hemi.
2004 dodge ram 1500 with Hemi. security light flashing dimly, buzzing sound, no radio, no dome lights, key fob does not work, Electronic lock switch works only when ignition switch is on. Other than t… read more
Chris
Chris
Shop Foreman
14,954 satisfied customers
We have a 2010 2500 Ram. We just got the air conditioner
We have a 2010 2500 Ram. We just got the air conditioner replaced. Now the dashboard is saying "Trailer Brake Disconnected". We tow a 5th wheel trailer with our Ram.… read more
Chris
Chris
Shop Foreman
14,954 satisfied customers
dodge ram 2500: 2007 dodge ram 2500 diesel wont start. happened
2007 dodge ram 2500 diesel wont start. happened when i bought truck in jan. mechanic said it was a security alarm or theft reset. didnt pay attention to how he did it.… read more
Chris
Chris
Shop Foreman
14,954 satisfied customers
somehow I lost power to the doors.. both door motors works
somehow I lost power to the doors.. both door motors works if I connect them directly to the battery, both switches work, I do not have power on the dome light and my door buzzer will not sound. no ba… read more
Kavey
Kavey
86 satisfied customers
I want to replace my 5.9L gasoline engine with a 5.9L Deisel
I want to replace my 5.9L gasoline engine with a 5.9L Deisel in my 2001 Dodge Ram 2500. Only have 130,000 on this engine and 3000 on rebuilt tranny, but tired of 9.5 mpg. The truck is in excellent con… read more
Eric
Eric
Retired
N/A
14,436 satisfied customers
2500: Just got my 2002 Ram 2500 back from the body shop. Noticed
Just got my 2002 Ram 2500 back from the body shop. Noticed when driving home that radio was not working. Also no dome lights or lights in the instrument cluster. They checked some fuses, but found not… read more
b5demon
b5demon
Automotive Technician
Vocational, Technical or Trade Scho
1,522 satisfied customers
Dodge Ram 1500 SLT: I have a 1997 Dodge Ram 1500. Started
I have a 1997 Dodge Ram 1500. Started the car and the gen light came on and went off. five minutes later the door buzzer started buzzing and the dome lights came on and can't be turned off unless I di… read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
96 dodge: 1500 4x4..my truck..down shift..high gear
i have a 96 dodge 1500 4x4. i changed my tran sfer case after the original busted now my truck will not down shift or anything like itsstuck in high gear… read more
ASEMaster35yrs
ASEMaster35yrs
Vocational, Technical or Trade Scho
1,314 satisfied customers
2003 Ram 1500: 5.7L..cargo light circuit..ignition switch off..master
2003 Ram 1500 with 5.7L Hemi. While checking the cargo light circuit with a voltmeter the ignition has become enabled; with the key out and ignition switch off. Disconnecting battery ground and then r… read more
brownjeff
brownjeff
Associate Degree
13,873 satisfied customers
Dodge: running great..remotes..the speedometer..batteries
My Dodge Ram 2003 has been running great, I went to work this morning and tonight when I went to get in the truck the remotes would not work I used the key to open the door, there was a round red ligh… read more
vipertech
vipertech
Vocational, Technical or Trade Scho
487 satisfied customers
2001 Dodge Ram 1500: wipers, turn signals..headlights..horn
On my 2001 Dodge Ram 1500 my dash board, wipers, turn signals, headlights (i cant turn them on or off but they are constant when i turn the truck on), dome light, and horn. i checked all fuses and hav… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
1997 dodge: reverse no problem and shifting..traction..tranny
1997 dodge ram truck 2500,previous owners had 4 different trannies installed and problems keeps happening. It will shift into reverse no problem and shifting into 1st makes a scraping noise and acts l… read more
Mopar Certified
Mopar Certified
Dodge Technician
Vocational, Technical or Trade Scho
6,073 satisfied customers
oxygen sensor..new sensor..follows: Disconnect the battery..30 seconds
When I purchased a new oxygen sensor I was given specific installation instructions which need to be followed in order to reset the onboard computer so that it will recognise the new sensor. I don't h… read more
Mike
Mike
High School or GED
351 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x