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It has left me stranded twice due to the car not trying to…

Customer Question
It has left me...

It has left me stranded twice due to the car not trying to start but all lights and radio works but act as if has no battery. This is a 2012 Journey. Dealer thinks it is due to cold weather. I see from other reviews this is a common problem with this car

Mechanic's Assistant: Have you checked the fuse?

I had the dealer check everything, I suppose they did.they assured me that the battery was fine

Mechanic's Assistant: Are you fixing your Journey yourself? What have you tried so far?

NO I wouldn't even try. The dealer said they thought it was due to the cold weather.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Just if this is fixable

Submitted: 7 months ago.Category: Dodge
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Answered in 7 minutes by:
1/19/2018
Dodge Mechanic: Amedee, Dodge Technician replied 7 months ago
Amedee
Amedee, Dodge Technician
Category: Dodge
Satisfied Customers: 28,344
Experience: ASE certified tech advanced level specialist. Wisconsin certified emissions state inspector
Verified

Hello and welcome!

My name isCustomerand I can assist you with your question.

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Dodge Mechanic: Amedee, Dodge Technician replied 7 months ago

Are you saying the vehicle does not start at times intermittently? It acts like the battery is at fault? I assume the battery was checked?

May I start by getting your VIN?

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Customer reply replied 7 months ago
Will cold weather cause this problem
Dodge Mechanic: Amedee, Dodge Technician replied 7 months ago

YES sir it is possible.

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Customer reply replied 7 months ago
No thanks. Cancel my free tri al
Dodge Mechanic: Amedee, Dodge Technician replied 7 months ago

You can do that on your end.

Do you have any further questions?

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Dodge Mechanic: Amedee, Dodge Technician replied 7 months ago

Hello there!

I am just checking in to see how things are going and to see if you need any further assistance?

If so, please let me know as I will be happy to help.

Best Regards,

Customer/p>

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