Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

I just installed a new battery in my 2011 Dodge Ram 1500…

Customer Question
I just installed a new...
I just installed a new battery in my 2011 Dodge Ram 1500 Laramie Longhorn. Put the key in the ignition and everything went dead. It acts like a dead battery but the battery tests out at 12.6 volts.
Submitted: 6 months ago.Category: Dodge
Show More
Show Less
Ask Your Own Dodge Question
Answered in 5 minutes by:
1/3/2018
Dodge Mechanic: Randall C, ASE Master Technician replied 6 months ago
Randall C
Randall C, ASE Master Technician
Category: Dodge
Satisfied Customers: 13,367
Experience: ASE Master Tech, 32 years Diag/Electrical Specialist
Verified

Hello, I am Randall, Can you go to the alternator, check for what voltage you have on the big wire hooked to alternator?

Ask Your Own Dodge Question
Customer reply replied 6 months ago
Randall - The truck is outside at 7 degrees and I don't have ability tonight to remove the plastic hood covering the alternator to take a voltage reading. Don't understand why there is no voltage to any of the electronics.
Dodge Mechanic: Randall C, ASE Master Technician replied 6 months ago

I can not guess and need tests done , Sorry I can not help, I will opt out and open the post back up to the other experts

Ask Your Own Dodge Question
Dodge Mechanic: Mopar Certified, Dodge Technician replied 6 months ago
Mopar Certified
Mopar Certified, Dodge Technician
Category: Dodge
Satisfied Customers: 11,593
Experience: 24 Year Chrysler/Dodge Certified Specialist
Verified
New expert here.
May I ask how old the battery is?
Can you try a jump start and see if that helps, please.
Let me know the result. Thanks.
Ask Your Own Dodge Question
Customer reply replied 6 months ago
Brand new battery...reads out st 12.6 volts
Dodge Mechanic: Mopar Certified, Dodge Technician replied 6 months ago
Thanks the reply.
When you replaced the battery, was it for this particular reason?
Ask Your Own Dodge Question
Customer reply replied 6 months ago
The battery I removed was the original one when I bought the vehicle new. It barely started the vehicle this morning. All the the electronics were working fine prior to replacing the battery.
Dodge Mechanic: Mopar Certified, Dodge Technician replied 6 months ago

Thanks for the reply.

Ok, so this still seems to be a battery issue or a connection issue. Are the terminals clean and tight? No corrosion or plastic covering the battery terminals or cable ends?

Are you willing to try the jump start to see if that helps?

I've seen many batteries that can read 12 volts just sitting there but when there is an electrical load placed on them the voltage plummets.........and yes, even new batteries.

If everything was working fine before the battery was changed we have to keep it simple and look at the battery and its connections because that is the only thing that changed, apparently.

Let me know, thanks.

Ask Your Own Dodge Question
Customer reply replied 6 months ago
Tried jump starting the Ram. When I hooked up the cables all the electronics worked. Left it hooked up for 10 minutes but still not enough cranking power to turn the motor over. Will return the battery to auto zone for a new one tomorrow. You would hope a $200 battery would work. Thanks for ypur help.
Dodge Mechanic: Mopar Certified, Dodge Technician replied 6 months ago

Your very welcome.

As with anything mass produced, there are always duds. least you know what is going on now.

Ask Your Own Dodge Question
Was this answer helpful?

How JustAnswer works

step-image
Describe your issueThe assistant will guide you
step-image
Chat 1:1 with a dodge mechanicLicensed Experts are available 24/7
step-image
100% satisfaction guaranteeGet all the answers you need
Ask Mopar Certified Your Own Question
Mopar Certified
Mopar Certified
Mopar Certified, Dodge Technician
Category: Dodge
Satisfied Customers: 11,593
11,593 Satisfied Customers
Experience: 24 Year Chrysler/Dodge Certified Specialist

Mopar Certified is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

7,046 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

11,593 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,822 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,362 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,590 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
Truck will not turn on. all light are working. doors and
truck will not turn on. all light are working. doors and alarm work. headlights work. only thing that shows on the dash is mileage but ignition will to turn. doesn't make any noise, nothing … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
2014 Dodge Ram Longhorn Laramie had it since it was new.
2014 Dodge Ram Longhorn Laramie had it since it was new. Currently 94,000 miles. Last week a couple different times, days apart, when pressing the Start button, nothing happened. When pushed the 2nd t… read more
Chris
Chris
Shop Foreman
7,046 satisfied customers
I have a 2011 1500, automatic. A problem with the electrical
I have a 2011 1500, automatic. A problem with the electrical system. Last night I saw the “No Fuse” message. Right now there is NO power to the entire instrument cluster in side. The key is locked int… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Not starting. get clicking sound under the battery. lights
not starting. get clicking sound under the battery. lights come on inside but go out if try to start. … read more
Tim Mohr
Tim Mohr
ASE MASTER TECH
Master's Degree
2,362 satisfied customers
I have a 2010 Dodge Ram 2500 5.7 hemisphere, needs motor...
I have a 2010 Dodge Ram 2500 5.7 hemisphere, needs motor... I found a 2010 5.7 from a 1500, will these engines interchange, and if so what will I have to do to make them work? The 2500 is 4x4, the 150… read more
Todd M
Todd M
Owner
ASE Certification
1,839 satisfied customers
Anti theft light is barely on and a dull buzzing sounds is
Anti theft light is barely on and a dull buzzing sounds is heard. Otherwise no power to anything. The light and buzzing stop when I turn the key on. I changed the battery to a new one and still the sa… read more
Chris
Chris
Shop Foreman
7,046 satisfied customers
My exhaust system regen system has come on three times and
My exhaust system regen system has come on three times and cleaned itself and now has come on a 4th time and is staying at 100%. All of this in the span of about 100 miles. Engine light has come on as… read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
I have a 2011 Dodge Ram Laramie Longhorn 5.7 Hemi. Check
I have a 2011 Dodge Ram Laramie Longhorn 5.7 Hemi. Check engine light started flashing when accelerating hard. Seemed like truck quit pulling like it should and had a buffeting noise. Backed off throt… read more
AZTechBrian
AZTechBrian
ASE Certified Technician & Shop Owner
Vocational, Technical or Trade School
732 satisfied customers
Charger: Electrical dead, battery checks out. I was installing
Electrical dead, battery checks out. I was installing 8.4 screen navigation upgrade in my 2011 Charger. I had to turn the ignition on to move the shift knob. The lights flickered and it went dead. Now… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
Ram 2500: 2011 Ram 2500 wont turn over, seems batteries are
2011 Ram 2500 wont turn over, seems batteries are dead, but they are not, both @ 12v. had to jump to start this a.m. any ideas? just went out of factory warranty with 40,000 miles. Regards, Mac… read more
heavy_chevy_396
heavy_chevy_396
Vocational, Technical or Trade Scho
2,518 satisfied customers
dodge ram 1500: 2004 ram , the security light is flashing and
2004 ram , the security light is flashing and the so are the interior lights and the acts like the battery is dead… read more
DODGETECH2875
DODGETECH2875
Vocational, Technical or Trade Scho
1,004 satisfied customers
Ram: I have a 2011 Ram 1500 Laramie Crew that has a howling
I have a 2011 Ram 1500 Laramie Crew that has a howling noise in the drivetrin when the temps are bellow 60 degrees outside. I can make the noise EVERY time by feathering the gas. Selling dealer said i… read more
Mopar Certified
Mopar Certified
Dodge Technician
11,593 satisfied customers
2011 dodge ram 1500 laramie: a cold air intake..ive heard..aftermarket
i am looking for a cold air intake for my 2011 dodge ram 1500 laramie but dodge does not have one but ive heard that there is an aftermarket one i can and have dodge put it on does anyone no where i c… read more
Tim Mohr
Tim Mohr
ASE MASTER TECH
Master's Degree
2,362 satisfied customers
Dodge: wont start..friend to jump me off, but it would only click
My Dodge Ram won't start. At first it wouldn't do anything, and then I got a friend to jump me off, but it would only click repeatedly when I tried to start it..… read more
Mopar Certified
Mopar Certified
Dodge Technician
11,593 satisfied customers
2004 dodge ram 1500: start my..battery reads 12.6 volts..manually
Tried to start my 2004 dodge ram 1500 4.7 engine yesterday and it is dead the battery reads 12.6 volts and my concole and cargo lights blink like a xmas tree until i lock the truck manually. what coul… read more
rpmdiag
rpmdiag
High school
7,747 satisfied customers
dodge ram 1500: brand new..000 mile..going dead..factory installations
I have a brand new dodge ram 1500 with 5,000 mile we are having problems tithe the battery going dead. Sometimes it will go weeks without dying then it will happen several times in a row, sometimes it… read more
moparfl
moparfl
ASE Certified Technician
Vocational, Technical or Trade Scho
3,292 satisfied customers
2004 dodge: all the interior and insterment lights are flashing
i just went to start my 2004 dodge ram 5.7 all the interior and insterment lights are flashing. truck will not turn over.headlights dont work.truck ran fine yesterday.is this an indication of a dead b… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
dodge ram 1500: clicking sound..red security light blinks..dash board
dodge ram 1500 won't start lights don,t work just a clicking sound. red security light blinks on dash board but i don't have a alarm system… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x