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My High Beams will not go on. They will go on if I hold

Customer Question
My High Beams will...

My High Beams will not go on

Mechanic's Assistant: Have you checked the bulbs and fuses?

Yes,, they will go on if I hold lever

Mechanic's Assistant: What is the model/year of your Dodge?

2013 Durango Crew with V6

Mechanic's Assistant: Are you fixing your Durango yourself? What have you tried so far?

Just started last night. A message came up that Auto High Beams were off.

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Yes,my remote start shows message that it is disabled. It is -20f here the last few days

Submitted: 6 months ago.Category: Dodge
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Answered in 3 minutes by:
12/31/2017
Dodge Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago
Mechanic01
Mechanic01, ASE Certified Technician
Category: Dodge
Satisfied Customers: 3,315
Experience: Owner at Baltic investments
Verified

Hello my name is ***** ***** welcome to just answers! I will be assisting you with all of your vehicle questions today. Give me one moment while I review your question and come back with a answer. Please be aware I do not know your skill level or abilities so I will be asking a lot of questions and in a lot of cases we will respond to each other quite a lot before we find a solution. As far as phone calls are concerned that is the system prompting you, not me, and they do cost more money, I prefer text but in some cases a phone call is required. If I don’t answer right away or quickly in conversation I am helping another customer or have stepped out for a moment and will respond as soon as I can. Ok lets get started!

OK try this vehicle reset, remove negative battery cable then positive touch both cable end together for 1 min wait 15 more then install positive then negative and test drive

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Dodge Mechanic: Mechanic01, ASE Certified Technician replied 6 months ago

hows it going?

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