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Fob works starter will not engage. Brand new. 2011 2500. The…

Customer Question
Fob works starter will...

Fob works starter will not engage.

Mechanic's Assistant: Have you checked the fob's battery?

Yes brand new

Mechanic's Assistant: What is the model/year of your Dodge?

2011 2500

Mechanic's Assistant: Are you fixing your 2500 yourself? What have you tried so far?

The spare fob and watching the instrument panel when trying to start

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

I can hear the engine pump up when I turn the key to on and the only light that goes out is the radio

Submitted: 7 months ago.Category: Dodge
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Answered in 11 minutes by:
12/20/2017
Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago
david craig
david craig, Auto Mechanic
Category: Dodge
Satisfied Customers: 5,808
Experience: owner/mechanic at 3D Automotive
Verified

Hi Im David, thank you for visiting the site. Please allow me a few minutes to review your question.

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Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

what size engine, please?

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Customer reply replied 7 months ago
8 cylinder
Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

5.9?

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Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

gas?

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Customer reply replied 7 months ago
2011 Dodge Ram 2500 Hemi
Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

when you turn the key is it cranking?

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Customer reply replied 7 months ago
No. No cranking. You here the fuel pump but nothing when you turn to start.
Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

ok stand by

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Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

is the theft indicator going out when you go to the start position?

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Customer reply replied 7 months ago
Not at first but it does fade out. The radio does go out when you turn to start.
Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

do you have a voltmeter?

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Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

??

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Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

whats the battery voltage?

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Customer reply replied 7 months ago
Will retry in the morning.
Dodge Mechanic: david craig, Auto Mechanic replied 7 months ago

ok. ill be on around 8 est

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