Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

Dodge

I have a 2015 ram 2500 I am getting message that says 5mph…

Customer Question
Good afternoon I have...

Good afternoon I have a 2015 ram 2500 I am getting message that says 5mph Max speed in 89 mi service DEF system see dealer the problem is they tell me at the dealer that I could bring it in and they will diagnose the problem but wont be able to fix until after 1/5/18 which is insane I cant be with out my truck for that period of time it is my only vehicle . iI went to a friends shop to see if he could delete code so I could use truck until I can bring in to be fixed or whatever needs to be done he tried for quite a while with the computer and was insuccesful he couldn't get rid of it . he did say one of the codes that was coming up was something to the extent of SCR NOX low efficancy is there any way for me to clear this or when I go to the dealer Thursday ask them to clear somehow until I bring in to be fixed ????

Mechanic's Assistant: Do you have a scan tool to read the codes?

No I do not

Mechanic's Assistant: Are you fixing your Ram yourself? What have you tried so far?

As I said I want to get it cleared so as I can use it till after the new year when dealer can fix

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

That is about all the info I have

Submitted: 2 months ago.Category: Dodge
Show More
Show Less
Ask Your Own Dodge Question
Answered in 12 minutes by:
12/19/2017
Dodge Mechanic: Pete, Auto Service Technician replied 2 months ago
Pete
Pete, Auto Service Technician
Category: Dodge
Satisfied Customers: 31,126
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.
Verified

Hi, my name is ***** ***** I will be happy to assist with this today.In some cases, I may need more info to assist better.I apologize for any delay.

Unfortunately, if the fault is picked up right away or will not clear this indicates the computer sees a constant issue and will not allow clearing out the code until the fault is repaired.With a Nox sensor low-efficiency code this can be a fault with the SCR plugged needing cleaned out or the Nox sensor needing replaced.

The only option you have from here is to have another repair facility look into and repair this fault to then be able to clear the code with their scan tool or wait until the dealer can do it, unfortunately.

But the fault will have to be repaired before the code and issue will clear here.This is the way these diesel models are set up with the SCR unfortunately.I wish I had better news for you on this here.

If more help is needed, use the reply tab to continue our conversation. If no further assistance is needed, kindly rate my service, your 5-star rating is appreciated ( should be a link to click on here or above).You can rate at any time and we can continue to work on your question as this will not close out your question.I work on delivering the best answer and help here but in some cases, it can be difficult to do without seeing the vehicle.

Thanks Pete

Ask Your Own Dodge Question
Was this answer helpful?
Ask Pete Your Own Question
Pete
Pete
Pete, Auto Service Technician
Category: Dodge
Satisfied Customers: 31,126
31,126 Satisfied Customers
Experience: Over 17 years diagnosing and repairing automobiles various makes and models with some training and certifications.

Pete is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

6,753 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

5,939 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,814 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,322 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,568 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
On a 1996 Dodge ram 2500 with a diesel engine. Can I put in
on a 1996 Dodge ram 2500 with a diesel engine. Can I put in a electric cent. pump in fuel feed line & not pull the in tank pump.… read more
Randall
Randall
Auto Technician / Consultant
Vocational, Technical or Trade Scho
69 satisfied customers
2011 Ram 2500 5.7 hemi. Recently replaced camshaft due to
Recently replaced camshaft due to lifter failure. 2 changes noticed after repairs. A. Lower oil pressure at idle and B. Engine spins slower while cranking like it has weak battery or in extreme cold … read more
Chris
Chris
Shop Foreman
6,753 satisfied customers
2001 Ram 2500 4x4 manual transmission 5.9L V8 gas. Truck
2001 Ram 2500 4x4 manual transmission 5.9L V8 gas. Truck won't drive in gear.I have to get it up to 3k or 4k rpm in any gear (1st thru 5th) to get any real movement out of it when it's cold. In gear I… read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
I have a 2004 ram 2500 diesel. With electric trailer brakes.
I have a 2004 ram 2500 diesel. With electric trailer brakes. Haven't pulled a trailer since I've owned it though. And truck brake lights won't go out. You step on the brake pedal and the lights stay o… read more
Mopar Certified
Mopar Certified
Dodge Technician
Vocational, Technical or Trade Scho
5,939 satisfied customers
Cruise control stopped working. Can't find it. 2007 Ram 2500
Cruise control stopped working JA: Have you checked the fuse? What size is your engine? Customer: Can't find it. JA: What is the model/year of your Dodge? Customer: 2007 Ram 2500 turbo JA: Are you fix… read more
eric remington
eric remington
FORMER SHOP OWNER/TECHNICIAN/INSPECTOR
associates degree
309 satisfied customers
Cant find whats required for the drive cycle. 2008 ram 2500
Cant find whats required for the drive cycle JA: Okay, I'll connect you to the mechanic to go over that information regarding your Dodge. Before I do, is there anything else you want him to know? Cust… read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
25 satisfied customers
My 1999 dodge ram 2500 Cummens, will not do anything in
My 1999 dodge ram 2500 Cummens, will not do anything in reverse, all else works fine.. I just changed the filter and fluid,, nothing.. Is it safe … read more
kalamykid
kalamykid
Pactor automotive
Vocational, Technical or Trade Scho
97 satisfied customers
2014 dodge ram 2500 cummins diesel. Question about
2014 dodge ram 2500 cummins diesel. Question about Navigation system. I am trying to upgrade. I have currently software version 15.26.1. Website says I need software version 17.11.07. Is that only don… read more
Don - Mo Lurch
Don - Mo Lurch
Aftermarket & Factory Electronics
Vocational, Technical or Trade Scho
1,568 satisfied customers
2009 Dodge Ram 2500 6.7 diesel, driving it down the road it
2009 Dodge Ram 2500 6.7 diesel , driving it down the road it quits, dash lights come on but tach and speed quit , will not turn over, no codes … read more
Brad
Brad
Technician at Dodge Dealership
Vocational, Technical or Trade Scho
12 satisfied customers
My 2005 dodge ram 2500 cummins with only 46500 miles is
my 2005 dodge ram 2500 cummins with only 46500 miles is leaking fuel center of the bell housing … read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
879 satisfied customers
HESITATION DURING ACCERATION ON A 2001 DODGE RAM 2500 v10.
HESITATION DURING ACCERATION ON A 2001 DODGE RAM 2500 v10 … read more
Pete
Pete
Auto Service Technician
31,126 satisfied customers
2015 RAM 2500 BIG HORN 6.7 CUMMINS .22,000 klm, Unable to
2015 RAM 2500 BIG HORN 6.7 CUMMINS .22,000 klm , Unable to turn off & remove ignition key after engine start .have replaced switch with new MOPAR factory switch assembly . turn ignition to ON & ACCESS… read more
sprinkles08
sprinkles08
Technician
High School or GED
11 satisfied customers
2005 RAM 2500 stalls on inclinations with half tank diesel,
2005 RAM 2500 stalls on inclinations with half tank diesel, already changed fuel pump … read more
Danny
Danny
Owner, lead mechanic
High School or GED
3,963 satisfied customers
Have a couple questions about my 01 ram 2500 cummins. I
Hello there, have a couple questions about my 01 ram 2500 cummins … read more
Tim Mohr
Tim Mohr
ASE MASTER TECH
Master's Degree
2,322 satisfied customers
I have a 2010 Dodge Ram 2500 5.7 hemisphere, needs motor...
I have a 2010 Dodge Ram 2500 5.7 hemisphere, needs motor... I found a 2010 5.7 from a 1500, will these engines interchange, and if so what will I have to do to make them work? The 2500 is 4x4, the 150… read more
Todd M
Todd M
Owner
ASE Certification
1,596 satisfied customers
This a question about a cummins motor in a Dodge Ram 2500
Second opinion] This a question about a cummins motor in a Dodge Ram 2500 2005 pick up with 91,00 miles on it. Motor light comes on and the motor shut off and then in seconds.… read more
Chris
Chris
Shop Foreman
6,753 satisfied customers
This a question about a cummins motor in a Dodge Ram 2500
This a question about a cummins motor in a Dodge Ram 2500 2005 pick up with 91,00 miles on it. Motor light comes on and the motor shut off and then in seconds. … read more
Tim Mohr
Tim Mohr
ASE MASTER TECH
Master's Degree
2,322 satisfied customers
My 2010 ram 2500 Will not start... no lights, radio or
My 2010 ram 2500 Will not start... no lights, radio or anything. When connected to the charger, it only gives me a light what the mileage normally shows, reading no fuse.… read more
Chris (aka - Moose)
Chris (aka - Moose)
Vocational, Technical or Trade Scho
108 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x