Dodge

Dodge Repair Questions? Ask a Mechanic for Answers ASAP

Ask an Expert,
Get an Answer ASAP!

This answer was rated:

Having a problem with the radio. Factory uconnect. 2013

Having a problem with...

Having a problem with the radio

Mechanic's Assistant: Is this an aftermarket stereo, or did it come with the car?

Factory uconnect

Mechanic's Assistant: What is the model/year of your Dodge?

2013 dodge charger rt rwd

Mechanic's Assistant: Are you fixing your Charger yourself? What have you tried so far?

I tried disconnecting the battery to reset the radio

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Well lets see. If I disconnect the battery the hands free module works after reconnecting. After a few days I enter my preferences for settings then the hands free module will not load. I notice when I set the correct time the very next day the hands free module will not load. I tried calling uconnect. They told me to disconnect the battery then wait till the screen asking for the theft code comes up then enter the 4 digit anti theft code as a try. They said to update the system to the latest version which I had already done. They said the update solves most problems. I dont have the anti theft code I am not sure I have a sticker marked for customer use with two pin numbers on it 4443 and 3232 I am not real sure these are for the radio. There are other numbers to like serial numbers not sure I think the dealer left it for me but dont know what it is for

Show More
Show Less
Ask Your Own Dodge Question
Answered in 8 hours by:
12/16/2017
sprinkles08
sprinkles08, Chrysler/Dodge/Jeep master tech
Category: Dodge
Satisfied Customers: 23,774
Experience: ASE Master and Advanced Certified, Chrysler/Dodge/Jeep Master Certified, Trans and Hybrid Specialist
Verified

Hello and welcome to JustAnswer! I apologize for the extended wait time you experienced, I've only just come online now and would like to assist you with your question.

If the hands free module software has been up to date and it continues to lock up and needs a power cycle to operate again then it will need to be replaced.

My goal is to give you the best experience possible! I hope I have earned a 5 star rating! Please remember to rate my service by selecting the 5 stars at the top of the screen before you leave today. If you need more assistance, please use the reply box and let me know.

sprinkles08
sprinkles08, Chrysler/Dodge/Jeep master tech
Category: Dodge
Satisfied Customers: 23,774
Experience: ASE Master and Advanced Certified, Chrysler/Dodge/Jeep Master Certified, Trans and Hybrid Specialist
Verified
sprinkles08 and 87 other Dodge Specialists are ready to help you
Ask your own question now
Customer reply replied 4 months ago
How much does it usually cost?
I'm a full time tech and at work this morning, I'll get back to you as quickly as I can.
Ask Your Own Dodge Question
Was this answer helpful?
Ask sprinkles08 Your Own Question
sprinkles08
sprinkles08
sprinkles08, Chrysler/Dodge/Jeep master tech
Category: Dodge
Satisfied Customers: 23,774
23,774 Satisfied Customers
Experience: ASE Master and Advanced Certified, Chrysler/Dodge/Jeep Master Certified, Trans and Hybrid Specialist

sprinkles08 is online now

A new question is answered every 9 seconds

How JustAnswer works:

  • Ask an ExpertExperts are full of valuable knowledge and are ready to help with any question. Credentials confirmed by a Fortune 500 verification firm.
  • Get a Professional AnswerVia email, text message, or notification as you wait on our site. Ask follow up questions if you need to.
  • 100% Satisfaction GuaranteeRate the answer you receive.

JustAnswer in the News:

Ask-a-doc Web sites: If you've got a quick question, you can try to get an answer from sites that say they have various specialists on hand to give quick answers... Justanswer.com.
JustAnswer.com...has seen a spike since October in legal questions from readers about layoffs, unemployment and severance.
Web sites like justanswer.com/legal
...leave nothing to chance.
Traffic on JustAnswer rose 14 percent...and had nearly 400,000 page views in 30 days...inquiries related to stress, high blood pressure, drinking and heart pain jumped 33 percent.
Tory Johnson, GMA Workplace Contributor, discusses work-from-home jobs, such as JustAnswer in which verified Experts answer people’s questions.
I will tell you that...the things you have to go through to be an Expert are quite rigorous.

What Customers are Saying:

I AM VERY GLAD THAT I TOOK A CHANCE ON YOUR PROBLEM SOLVING SKILLS. I WAS SUCCESSFUL IN REPLACING THE FUEL PUMP. MY TRUCK RUNS LIKE A CLOCK. IT RUNS LIKE THE DAY I BOUGHT IT. NO LUNGING FORWARD, THE TURBO REACTS THE SECOND I STOMP ON THE GAS, AND IT HAS A LOT MORE POWER AND EVEN SOUNDS BETTER TO ME. IT SAVED ABOUT $500.00 BY DOING THE WORK MYSELF. I GIVE YOU ALL THE CREDIT FOR YOUR DIAGNOSING THE PROBLEM, JUST FROM THE SYMPTONS I GAVE YOU OVER THE e MAIL. I WILL USE YOUR WEB SITE AGAIN AND REFER MY FRIENDS. THANKS SO MUCH FOR THE HELP.

TOM WHITTAKERUSA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

Rev. Jerry BaysingerHolts Summit, Mo

I recently asked a question about my 2005 dodge ram, and I just wanted to let my Expert know that he hit the nail squarely on the head with his answer. I wanted to thank him again.

GregPittsburgh, PA

Just a quick line to tell you how pleased I am to have my brakes working properly after all this time. Your answer was what I needed. I would certainly recommend you highly. God bless!

JerryHolts Summit, MO

I was skeptical at first but thought I'd give it a try. I was pleasantly surprised. Your site actually is a quality service that I would recommend to others in a heartbeat.

StanSayre, PA

Wonderful service, prompt, efficient, and accurate. Couldn't have asked for more. I cannot thank you enough for your help.

Mary C.Freshfield, Liverpool, UK

This expert is wonderful. They truly know what they are talking about, and they actually care about you. They really helped put my nerves at ease. Thank you so much!!!!

AlexLos Angeles, CA

< Previous | Next >

Meet the Experts:

Jerry

Jerry

Master Mechanic

1,754 satisfied customers

ASE Master tech, 30 years exp. troubleshooter, driveability tech

Chris

Chris

Shop Foreman

6,908 satisfied customers

Dodge/Cummins and Chrysler Certified Master Tech

Mopar Certified

Mopar Certified

Dodge Technician

6,038 satisfied customers

24 Year Chrysler/Dodge Certified Specialist

moparfl

moparfl

ASE Certified Technician

3,292 satisfied customers

ASE Master Tech Gold level Chrysler Status 30 years dealership exp

Dodgerench

Dodgerench

ASE Certified Technician

2,819 satisfied customers

30+ years Dodge/Chrysler exp., ASE Master with L1 certification. Driveability/ combustion specialist

Tim Mohr

Tim Mohr

ASE MASTER TECH

2,342 satisfied customers

30 YRS EXPERIENCE, FOREIGN AND DOMESTIC, GAS AND DEISEL

Don - Mo Lurch

Don - Mo Lurch

Aftermarket & Factory Electronics

1,581 satisfied customers

Cert. Dodge & Chrysler Warnty, Heavy Line Mech, Mobile Electronics. Sales, Installation & Repair for 30 years

< Previous | Next >

Related Dodge Questions
Replaced aternator still not charging. Replaced battery also
replaced aternator still not charging JA: Have you done a battery test? Has there been any change in headlight brightness? Customer: replaced battery also it was older anyway JA: What is the model/yea… read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Will my brother put a new alternator and a battery but the
will my brother put a new alternator and a battery but the battery light still comes on. I am afraid to drive it because … read more
Don - Mo Lurch
Don - Mo Lurch
Aftermarket & Factory Electronics
Vocational, Technical or Trade Scho
1,581 satisfied customers
On my 2003 ram 2500 with a cummins, one battery is
on my 2003 ram 2500 with a cummins, one battery is overcharging and other not charging. what could be the cause … read more
Tim Mohr
Tim Mohr
ASE MASTER TECH
Master's Degree
2,342 satisfied customers
Battery is dead, truck is locked key will not unlock door.
battery is dead, truck is locked key will not unlock door … read more
sprinkles08
sprinkles08
Chrysler/Dodge/Jeep master tech
23,774 satisfied customers
My battery charge starts dropping (on the gauge) at red
My battery charge starts dropping (on the gauge) at red lights or when I stop. When the light turns green, the voltage goes back to normal until I have to stop again.… read more
Ron
Ron
Automotive Tech
Vocational, Technical or Trade Scho
36,050 satisfied customers
Battery was dead from storage. I charged it with a battery
Battery was dead from storage. I charged it with a battery charger for a couple of hours. Now it won't start and the hazard lights flash for about 2 minutes and then the doors lock on their own. ?? (1… read more
Shawn Few
Shawn Few
AS
129 satisfied customers
I have a dodge journey and the battery sign is flashed on
I have a dodge journey and the battery sign is flashed on the dash board . I had it boosted but it was drivvving very slow. what does it mean. I just called caa to have someone give me a boost? … read more
Dan
Dan
Automotive Technician
Vocational, Technical or Trade Scho
158 satisfied customers
Disconnected the battery in my 2012 SRT Challenger to change
Disconnected the battery in my 2012 SRT Challenger to change out the old Mopar EVTS to a newer one. Got it all back togther, hooked up the battery and now the starter clicks once. It is like a weak ba… read more
Mopar Certified
Mopar Certified
Dodge Technician
Vocational, Technical or Trade Scho
6,038 satisfied customers
Installed brand new alternator battery and starter. Car
Installed brand new alternator battery and starter. Car started up fine yesterday as well as turning off and back on multiple times. Come out today and it doesn't start. Check engine light is on. I he… read more
Robert R
Robert R
Auto Technician
Vocational, Technical or Trade Scho
4,696 satisfied customers
The battery keeps dying. The battery is brand new. The
The battery keeps dying JA: Have you tested the battery with a voltmeter? And can you see if it's leaking or not? Customer: The battery is brand new JA: What is the model/year of your Dodge? Customer:… read more
Chris
Chris
Shop Foreman
6,908 satisfied customers
Was driving and noticed my battery gauge was on 12 volts.
Was driving and noticed my battery gauge was on 12 volts. lights were dim , got home and noticed the smell of acid when I opened my door. raised hood and the battery on passenger side had both vent ca… read more
Chris
Chris
Shop Foreman
6,908 satisfied customers
Battery keeps draining over night. And alternater no leaks
I checked all fuses looking for short remove them all and found nothing … read more
Chris
Chris
Shop Foreman
6,908 satisfied customers
It is turning over but wont start. New battery, plugs, and
I put in a new battery, new plugs, new coil pack and I have had someone to check the fuel pump and it is getting gas but I have some plugs getting oil on them … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Replaced negative battery cable. Connected battery and truck
Replaced negative battery cable. Connected battery and truck started without the key in the ignition. Scared the *** out of me. … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
The alternator will not charge consistently my batteries are
The alternator will not charge consistently my batteries are new new cables and good contacts skmetimes it charges at 14 1/2 and then just drops down to 8 and doesn't charge … read more
Roy
Roy
shop foreman
Associate Degree
4,111 satisfied customers
I installed a new battery and alternator after the battery
I installed a new battery and alternator after the battery was discharging and battery instrument light came on, and everything was fine. When I went to start it a week later, there was no electrical … read more
Mechanic01
Mechanic01
2,358 satisfied customers
The battery (new in October is completely dead and will not
The battery (new in October is completely dead and will not jump. It just clicks … read more
Roy
Roy
shop foreman
Associate Degree
4,111 satisfied customers
The battery warning light comes on but the battery, cables,
The battery warning light comes on but the battery, cables, alternator are fine and it charges properly under load. … read more
AMEDEE
AMEDEE
AUTOMOTIVE TECHNICIAN
Vocational, Technical or Trade Scho
9,105 satisfied customers
Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc.), or to establish a professional-client relationship. The site and services are provided "as is" with no warranty or representations by JustAnswer regarding the qualifications of Experts. To see what credentials have been verified by a third-party service, please click on the "Verified" symbol in some Experts' profiles. JustAnswer is not intended or designed for EMERGENCY questions which should be directed immediately by telephone or in-person to qualified professionals.

Show MoreShow Less

Ask Your Question

x