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I have the perform service message come on and I have

Customer Question
I have the perform...

I have the perform service message come on and I have changed the CCV filter about a month ago.

Mechanic's Assistant: How many miles are on the car? How has your mileage been lately?

149572

Mechanic's Assistant: What is the make/model/year of your car?

Ram/3500 dually/2016

Mechanic's Assistant: Are you fixing your vehicle yourself? What have you tried so far?

Changed the ccv filter

Mechanic's Assistant: Anything else you want the mechanic to know before I connect you?

Also cleaned the egr cooler and valve

Submitted: 7 months ago.Category: Dodge
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Answered in 4 hours by:
12/13/2017
Dodge Mechanic: Chris (aka-Moose), Technician replied 7 months ago
Chris (aka-Moose)
Chris (aka-Moose), Technician
Category: Dodge
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This warning means there are codes stored, do you know those codes?

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Dodge Mechanic: Chris (aka-Moose), Technician replied 7 months ago

Hello, Chris here again,

I am checking in to make sure you got everything you expected from my answer. The option to rate my response or reply is still available. I want to make sure you were pleased with what you paid for.

Thanks Chris

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Customer reply replied 7 months ago
You have not answered my question and charged me 30.00. This is a rip-off. Thanks for nothing
Dodge Mechanic: Chris (aka-Moose), Technician replied 7 months ago

You are correct I have not posted an answer, you never replied to my info request on the 12th

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Customer reply replied 7 months ago
There are no codes at all. Just perform service and that is it
Dodge Mechanic: Chris (aka-Moose), Technician replied 7 months ago

You hooked up a scan tool, and it came back that no modules have stored codes, correct?

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